1818 Meridian House

1818 Meridian House Serviced Apartment Review Our experience at 1818 Meridian House fell significantly short of expectations, resembling more of a motel than a serviced apartment. First and foremost, the soundproofing in our unit was inadequate, leading to constant disturbances from conversations and activities in the neighboring apartment. This made it uncomfortable to relax or sleep both during the day and night. Additionally, I was concerned about privacy and security when I noticed light filtering through the locked door that connects to what I thought was an adjoining room as we often heard people speaking but it was actually a staircase which could be problematic for guests seeking privacy. The bedroom also posed major privacy concerns; the bed faced a floor-to-ceiling window that overlooked a walkway. Unless the curtains were drawn, passersby could easily see into the room. The apartment complex lacked several essential amenities, notably an elevator. This made transporting luggage up a flight of stairs inconvenient and physically taxing, especially for older guests. Furthermore, the only washing machine and dryer available for guest use were frequently occupied by housekeeping staff who used them for towels and other laundry, preventing us from utilizing these facilities during our stay. Even when housekeeping left for the day, they often left their items in the machines, forcing guests to remove them in order to do laundry. Security concerns also arose from the entrance to the apartments, which featured a common gate code and a five-foot gate that failed to close automatically. As a result, it was often left open, compromising guest safety. The layout of the one-bedroom apartment was misleading. The open-plan design, with no separation between the kitchen, living room, and bedroom, felt more like a studio than a true one-bedroom unit, which was not in line with our expectations. Safety issues were also alarming during our stay. The cupboards were too high to reach the pots and cups. The microwave in our apartment malfunctioned and caught fire. This was a distressing experience, and after our checkout, I was unexpectedly charged for a replacement microwave without consent, despite the incident being out of our control. Unable to reach anyone at the property for weeks through calls and messages, I finally spoke to a staff member who was unhelpful and rude. He claimed that the microwave company stated the appliance was misused, even though it had not been checked prior to our arrival and had never been misused by us. What added to the frustration was the absence of on-site staff to assist with the fire when it occurred, as they left around 6 PM. Additionally, I encountered issues with billing upon check-in, where I was overcharged. Although another staff member acknowledged this mistake and promised a refund, I never received it. Lastly, I observed mold in the bathroom, which poses health risks, and the cheap laminate flooring was in poor condition and in need of immediate repair. The lack of attention to these issues further detracted from our overall experience at 1818 Meridian House.

I'm writing this because I've already tried reasoning with management to see if we could be refunded any of our money, but to no avail. I usually trust Tripadvisor reviews, but these missed the boat. Rather than looking like a boutique hotel, it was more like Motel 6. There's no lobby, and check-in is in their disorganized upstairs office...when someone is there. There was a parking fee for a tiny lot in front with spots so tight we could barely get out. Although we booked a month ahead of time, we were given one of the worst rooms: A front room with tiny windows and right on the street so no privacy, tacky furniture, and a mildewed smell. No other place to sit except the bed and two uncomfortable tall plastic chairs. The shower was weak and there were only 2 scratchy bath towels. No tissues and one roll of TP. Crumbling paint on the windowsill. Cheap uncomfortable outdoor chairs. When we complained, we were told the management was out wouldn't be back for 3 days and they had no other rooms available.

Great location, very spacious with plenty of room. I’m very pleased with this property. Free bicykles to discover the area. Area felt safe. The lady in reception very helpfull and the property is clean and quiet at night Lots of restaurants around.