Without a doubt, the best hotel we've ever stayed at. From the moment we arrived, we were welcomed with warmth and kindness that’s hard to find elsewhere. The entire team made us feel at home with their attentive and thoughtful service. A special thank you to Luna and Laura, who truly made our stay unforgettable. We arrived late from the airport and were offered a complimentary sandwich, which was such a kind and unexpected gesture after a long journey. Another amazing detail was the minibar in our room, which was refilled daily at no extra cost. We also booked guided tours directly through the hotel reception, which was both convenient and affordable. It allowed us to visit beautiful spots around Ubud that would have been difficult to reach on our own, making the experience even more special. Breakfast was another highlight: delicious, beautifully presented, and available at any time of day, which felt like such a luxury. The pool is stunning and perfect for relaxing, and the rooms were always spotless, beautifully decorated, and incredibly comfortable. We honestly have nothing negative to say. Adiwana Bisma exceeded every expectation and gave us the perfect start to our honeymoon. We would return in a heartbeat. Highly recommended!