Hotel looked amazing from outside and in. Very clean and reception staff and concierge friendly and quick check in and shown room then taken to restaurant before it closed at 9pm. The pool area again very clean, cards given for towels, pool bar excellent with great service and friendly staff. The seaside platform is just beautiful with a lot of under cover loungers and pool bar. Restaurant buffet style was lovely clean, always lots of choice, a bit repetitive after a few days but not a time when couldn’t find something to have in 10 days. We mostly went for breakfast and evening meal missed lunch and chose to eat from pool buffet selection at that time. Staff in restaurant were excellent, super busy always keeping on top of everything and cleared used tables very quickly for next people coming. A few downfalls in that lack of entertainment in evenings, a lot of people sitting drinking but nothing to do or watch. DJ 3 nights a week Tuesday Thursday and Saturday went all three nights and it was awful, blaring rubbish remixes of songs that all merged into one and everything sounded the same, I feel he needed to judge music by crowd and play variety for all ages, one of the nights we were there at least 5 tables of two or more people up and left so did we! Foam party in pool at 11am but nothing great. Unused childrens club, unused disco room, the Al a carte restaurant was not open but saw a wedding function in one night. Hercules bar on lower floor was a waste and such a shame to see it no really use, we saw 2 people in it on our stay playing pool. Few tables with table top games, magazines but bar was empty no staff and not filled as a working bar also a strong smell of sewage when we went down. Elevators slow and no air conditioning Sadly hotel was also lacking air con and heat was bad… we would have expected to walk in hotel and there be cold air, restaurant also not much cold air so sometimes not a chilled meal was quick bite and out because so warm. Rooms were lovely, very clean and air conditioning amazing! Only cool place in hotel 😂 house keeping were amazing so friendly just like other staff throughout hotel. Over all I would go back to stay, amazing staff, very chilled holiday.