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Agua Hotels Riverside

Algarve, Portugal
4 out of 5
Approx hotel star rating
Based on 1484 reviews

Official Description

This hotel's location on the left bank of the Arade River makes it unique for the stunning views of the river and Portimão. Guests will find numerous restaurants, bars and nightlife options in the centre of Ferragudo, 1 km away, while the shops of Portimão are around 1.5 km away. Facilities include a lobby with 24-hour reception, hotel safe, cloakroom and lift access, a spa, a restaurant, bar, cafe, terrace lounge, games room, meeting room, free Wi-Fi, a kids' club and children's playground. Guests may also use the room and laundry services, a car park and garage, and a bicycle hire service.

Amenities

  • Sauna
  • Steam bath
  • Hot tub
  • Turkish bath (hamam)
  • Massage
  • Spa treatments
  • Pool
  • Children’s swimming area
  • Sun loungers
  • Children playground
  • TV lounge
  • Game room
  • Wi-fi
  • Airport Shuttle
  • Laundry
  • Medical service
  • Bicycle
  • Babysitting

Room Prices & Availability

Rooms

1 / 2

Studio Studio Classic

Bedroom : Single bed 80-130 width (2 units)

Facilities

  • Room size (sqm) : 20
  • Direct dial telephone
  • TV
  • Individually adjustable air conditioning
  • Minibar
  • Internet access
  • Shower
  • Balcony
  • Number of bedrooms : 1
  • Bathroom
* Some services shall be paid at the establishment
+ More
1 / 2

Double Or Twin Double Or Twin Classic

Bedroom : Single bed 80-130 width (2 units) or Single bed 80-130 width (2 units)

Facilities

  • Internet access
  • Individually adjustable air conditioning
  • Minibar
  • Balcony
  • TV
  • Shower
  • Room size (sqm) : 16
  • Direct dial telephone
  • Number of bedrooms : 1
  • Bathroom
* Some services shall be paid at the establishment
+ More
1 / 3

Suite Suite Riverside 2 Adults 2 Child

Bedroom : Sofa bed (2 units) or Single bed 80-130 width (4 units)

Facilities

  • Room size (sqm) : 100
  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
1 / 3

Junior Suite Junior Suite Classic

Bedroom : Double bed 131-150 width (1 unit) or Sofa bed (1 unit)

Facilities

  • Internet access
  • Room size (sqm) : 64
  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Single Single Room

Bedroom : Single bed 80-130 width (1 unit)

Facilities

  • Internet access
  • Room size (sqm) : 32
  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Studio Capacity 1

Bedroom : Double bed 131-150 width (1 unit)

Facilities

  • Room size (sqm) : 32
  • Internet access
  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
1 / 3

Junior Suite Junior Suite 2 Adults 1 Child

Bedroom : Single bed 80-130 width (2 units)

Facilities

  • Room size (sqm) : 64
  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
1 / 2

Family Room Family 4 Pax

Bedroom : Single bed 80-130 width (2 units)

Facilities

  • Internet access
  • Shower
  • Room size (sqm) : 16
  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
1 / 3

Suite Suite Riverside 2 Adults 1 Child

Bedroom : Sofa bed (2 units) or Single bed 80-130 width (4 units)

Facilities

  • Room size (sqm) : 100
  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
1 / 2

Suite Two Bedrooms

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
1 / 3

Junior Suite Classic

Bedroom : Double bed 131-150 width (1 unit) or Sofa bed (1 unit)

Facilities

  • Minibar
  • Room size (sqm) : 64
  • Direct dial telephone
  • Balcony
  • Internet access
  • Shower
  • Individually adjustable air conditioning
  • TV
  • Number of bedrooms : 1
  • Bathroom
* Some services shall be paid at the establishment
+ More

Suite Suite Riverside

Bedroom : Double bed 131-150 width (1 unit) or Sofa bed (1 unit)

Facilities

  • Room size (sqm) : 64
  • Internet access
  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
1 / 2

Family Room Family 4 Adults 2 Child

Bedroom : Single bed 80-130 width (6 units)

Facilities

  • Room size (sqm) : 100
  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
1 / 2

Double Or Twin Double Or Twin 2 Adults 1 Child

Bedroom : Single bed 80-130 width (2 units) or Single bed 80-130 width (2 units) or Double bed 131-150 width (1 unit)

Facilities

  • Room size (sqm) : 37
  • Internet access
  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Studio Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double With Double Bed

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Single Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Capacity 2

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Comfort

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Family Room Family 4 Adults 1 Child

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Apartment Superior

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Junior Suite Superior 2 Adults 2 Child

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Superior

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Studio River View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Or Twin Premium

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Accessible-Queen Size Bed

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Capacity 2

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Twin Premium

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Studio Studio Superior

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite With Views

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Junior Suite Superior 2 Adults

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Family Room Family 5 Pax

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Single Use Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Accessible

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Classic

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room River View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Resort View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Family Room Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite River View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Triple River View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Accessible

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Studio With Balcony

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Superior

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Twin River View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Or Twin Double Or Twin Superior

Bedroom : Single bed 80-130 width (2 units)

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Single River View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Canal View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Apartment Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Junior Suite Superior 2 Adults 1 Child

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Suite Riverside 3 Adults

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Studio Superior Capacity 2

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Triple Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Studio Capacity 2

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Club

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Junior Suite Superior 3 Adults

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Classic

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Economy

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Deluxe

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Comfort

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Canal View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Junior Suite 2 Adults 2 Child

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Single Handicap Facilities

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Premium

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Capacity 2

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Capacity 3

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room With Views

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Guest Room

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Twin Deluxe

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Bed In Dormitory Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Capacity 4

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Apartment Superior Two Bedrooms

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Family Room Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite With Balcony

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double Or Twin Handicap Facilities

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Junior Suite Junior Suite Classic 3 Pax

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Studio Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Double River View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Superior Capacity 2

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of construction : 2011
  • Total number of rooms : 134
  • Number of floors (main building) : 4
  • Double rooms : 100
  • Junior suites : 20
  • Suites : 14

Agua Hotels Riverside is booked in hotel categories: Business hotels and Family hotels.

Facilities

Most popular facilities

Amenities and services

  • 24-hour reception
  • Check-in hour from 15:00:00 to 00:00:00
  • Check-out hour from 12:00:00 to 12:00:00
  • Mobile phone coverage
  • Wi-fi
  • Airport Shuttle
  • Room service
  • Laundry service
  • Medical service*
  • Bicycle hire service
  • Babysitting service
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
  • Cloakroom
  • Lift access
  • Garden
  • Sun terrace
  • Gym
  • Luggage room

Health and beauty

  • Sauna
  • Steam bath
  • Hot tub
  • Turkish bath (hamam)
  • Massage
  • Spa treatments

Business

  • Conference room
  • Meeting room
  • Business centre

Restaurant service

  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Highchairs
  • Poolside snack bar
  • Air conditioning in Restaurant

Entertainment

  • Indoor freshwater pool : 1
  • Outdoor freshwater pool : 1
  • Children’s swimming area : 1
  • Sun loungers
  • Children playground
  • TV lounge
  • Game room
* Some services shall be paid at the establishment

Popular Room facilities

  • Bathroom
  • Hairdryer
  • Wi-fi
  • Safe
  • Wheelchair-accessible

Meals

  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Buffet dinner
  • À la carte dinner
  • Set menu dinner
  • All inclusive
  • Special dietary options

Tripadvisor Reviews

Tripadvisor traveller rating

1484 reviews

Traveller rating

Excellent
410
Very good
565
Average
306
Poor
110
Terrible
93

Rating summary

Sleep Quality4.1
Location3.5
Rooms4.3
Service3.9
Value4.0
Cleanliness4.3

Recent Tripadvisor reviews

AliHabbache

United Kingdom

Great Stay, Disappointing Arrival Experience

30 Jun 2025
We had a lovely stay overall—the hotel was clean, comfortable, and the breakfast was absolutely amazing, with a wide variety of delicious options that really stood out. However, our experience was significantly impacted by a disappointing start. We had arranged in advance for an airport pickup and even sent a reminder the day before our flight. Unfortunately, no one was there to meet us upon arrival. What made it worse was the lack of empathy or acknowledgment from the staff—no apology and certainly no compensation. It felt like our concerns were brushed aside, which is not what you'd expect from a 4-star hotel. While the accommodations and food were great, the customer service—especially in handling issues—fell short of expectations. Suggestion for Improvement: We recommend the hotel improve its communication and accountability around pre-arranged services like airport pickups. Additionally, training staff to respond to service failures with empathy and proactive solutions would go a long way in enhancing the overall guest experience.

475av87

 

Ruined

30 Jun 2025
Upon arrival at the hotel the reception staff were very welcoming and helpful. However, this quickly went downhill. Arriving at night we then went to to our room to find the door covered in flies. With it being late and having small children we ignored this in the hope that not too many would follow us in inside. We were greeted with a good size clean apartment (now plus a few flies). However, we had picked up some cold items on route and when we opened the fridge freezer found an alarm warning. The night manager did promptly attend said it feels cold and that we should ask reception to arrange maintenance in the morning. We spoke to reception the next day who arranged maintenance to visit. Maintenance said they would try and fix it but they may just need to replace and they would make sure that a spare was available. The next day with this still not being fixed spoke to reception again, who informed us that there were no spares but it would be fixed, we went out for the day and came back to be informed that it was now fixed and that the light should go of shortly. It then seemed to be operating until 2 days later when we woke up to find that it had clearly been off overnight. We then spoke to reception who suggested that we move rooms and claimed that the hotel had been "full" until now so this wasn't offered earlier because of this. We pointed out that moving rooms would a major inconvenience and asked if the fridge/ freezer could be swapped instead. Miraculously after much thought from the hotel and a call to booking agent this option was now available. Although we had to dispose of ruined food. The balcony was also unusable in the evening because if the doors were opened swarms of flies would immediately enter the room. Suffice to say I will not be in a hurry to return

Tripadvisor Overview

See why so many travelers make Agua Hotels Riverside their hotel of choice when visiting Lagoa. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travelers like you. Guest rooms offer amenities such as a flat screen TV, a kitchenette, and air conditioning, and guests can go online with free internet access offered by the hotel. Agua Hotels Riverside features a 24 hour front desk, room service, and baggage storage, to help make your stay more enjoyable. The property also boasts a pool and free breakfast. If you are driving to Agua Hotels Riverside, free parking is available. If you’re looking for things to do, you can check out Convent de Sao Jose, which is a popular architectural building amongst tourists. At Agua Hotels Riverside, your comfort and satisfaction come first, and they look forward to welcoming you to Lagoa.

More Hotel Information

To take into account

  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment

Cards accepted

  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return