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Akumal Bay Beach & Wellness Resort

Riviera Maya, Mexico
5 out of 5
Approx hotel star rating
Based on 11252 reviews

Official Description

This charming, upscale hotel enjoys a stunning beachfront setting on the spectacular Riviera Maya. Guests will find themselves in close proximity to links to the public transport network, which provide ease of access to other areas to be discovered. The hotel is located just 35 km away from the mesmerising Tulum, Playa del Carmen and the settlements of the Maya civilisation. This elegant hotel enjoys an attractive architectural design, beautifully combining elements of traditional and contemporary styles. The guest rooms are stunningly designed, providing a luxurious haven in which to completely unwind at the end of a long day's sightseeing. The hotel offers a seemingly boundless array of first-class facilities, meeting the needs of even the most discerning traveller to the highest level of excellence.

Amenities

  • Diving
  • Windsurfing
  • Table tennis
  • Fitness
  • Volleyball
  • Beach volleyball
  • Billiards
  • Tennis
  • Hot tub
  • Massage
  • Spa centre
  • Pool
  • Children’s swimming area
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • Entertainment

Room Prices & Availability

Rooms

1 / 2

Junior Suite Junior Suite Ocean Front 3

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Fan
  • Towel menu
  • Radio
  • Direct dial telephone
  • Make-up mirror
  • TV
  • Number of bedrooms : 1
  • Cable TV
  • Wi-fi
  • Bathroom
* Some services shall be paid at the establishment
+ More
1 / 2

Junior Suite Junior Suite Garden Ocean Front 2

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Cable TV
  • Pillow menu
  • Wi-fi
  • Bathroom
  • Centrally regulated air conditioning
  • Bathrobes
  • Minibar
  • Ironing set
  • Alarm clock
  • Toiletries
* Some services shall be paid at the establishment
+ More
1 / 2

Junior Suite Junior Suite Penthouse Ocean Front.

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Pillow menu
  • Cable TV
  • Bathroom
  • Centrally regulated air conditioning
  • Bathrobes
  • Minibar
  • TV
  • Ironing set
  • Alarm clock
  • Toiletries
* Some services shall be paid at the establishment
+ More
1 / 2

Junior Suite Junior Suite Garden Ocean Front 1

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Pillow menu
  • Bathroom
  • Centrally regulated air conditioning
  • Bathrobes
  • Wheelchair-accessible
  • Minibar
  • Wi-fi
  • Internet access
  • Ironing set
  • Alarm clock
* Some services shall be paid at the establishment
+ More
1 / 2

Junior Suite Junior Suite Garden Ocean Front 3

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Cable TV
  • Number of bedrooms : 1
  • Wi-fi
  • Bathroom
  • Centrally regulated air conditioning
  • Bathrobes
  • Minibar
  • TV
  • Ironing set
  • Alarm clock
* Some services shall be paid at the establishment
+ More
1 / 2

Junior Suite Junior Suite Ocean Front 1

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Minibar
  • Shower
  • Towel menu
  • Radio
  • Direct dial telephone
  • Make-up mirror
  • TV
  • Cable TV
  • Housekeeping
  • Wi-fi*
* Some services shall be paid at the establishment
+ More
1 / 2

Junior Suite Junior Suite Ocean Front 2

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (2 units)

Facilities

  • Fan
  • Shower
  • Towel menu
  • Radio
  • Direct dial telephone
  • Make-up mirror
  • TV
  • Cable TV
  • Wi-fi*
  • Bathroom
* Some services shall be paid at the establishment
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Suite Superior Sea View

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Suite Sea View

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Junior Suite Garden View

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Double Standard

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Junior Suite City View

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Junior Suite King Size Bed

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Room Superior Sea View

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Suite Ocean Front

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Junior Suite With Views

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Double Or Twin Superior

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Junior Suite Standard

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Junior Suite With Double Bed

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Junior Suite One Bedroom With Terrace

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Junior Suite Ocean Front

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Junior Suite Superior

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Apartment With Terrace

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Suite Superior

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Suite Deluxe

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Junior Suite Deluxe Garden View

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Double Garden View

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Junior Suite Sea View

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Room Standard

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Suite Standard

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Apartment Standard

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Room Deluxe

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Junior Suite Grand

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Junior Suite Premium

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Junior Suite With Terrace

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Junior Suite Deluxe

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Junior Suite With Balcony

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Junior Suite Premier

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Statistics & Profile

  • Year of construction : 1997
  • Year of most recent renovation : 2014
  • Total number of rooms : 324
  • Number of floors (main building) : 3
  • Annexe (s) : 7
  • Number of floors (annexe) : 3
  • Junior suites : 322
  • Disability-friendly rooms : 2

Akumal Bay Beach & Wellness Resort is booked in hotel categories: Business hotels, Hotels with charm, Hotels with spa, Sport hotels and Family hotels.

Facilities

Most popular facilities

Amenities and services

  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 22:00:00 to 06:00:00
  • Check-out hour from 12:00:00 to 19:00:00
  • Wi-fi*
  • Car hire*
  • Secure parking
  • Room service
  • Laundry service*
  • Medical service*
  • Bicycle hire service*
  • Babysitting service*
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Shop
  • Garden
  • Concierge
  • Sun terrace*
  • Gym
  • Clothes dryer
  • Private beach area

Activities

  • Diving*
  • Windsurfing*
  • Table tennis
  • Fitness*
  • Volleyball
  • Beach volleyball
  • Billiards
  • Tennis

Health and beauty

  • Hot tub
  • Massage*
  • Spa centre*

Business

  • Business centre

Restaurant service

  • Café
  • Bar
  • Restaurant : 4
  • Non-smoking area
  • Smoking area*
  • Poolside snack bar
  • Air conditioning in Restaurant

Entertainment

  • Outdoor freshwater pool : 4
  • Children’s swimming area : 1
  • Sun loungers
  • Parasols
  • Children playground*
  • Kids’ club
  • Entertainment programme for adults
  • Entertainment programme for children
  • Theatre / auditorium
  • Game room
  • Nightclub
* Some services shall be paid at the establishment

Meals

  • Breakfast
  • Breakfast buffet
  • Buffet lunch
  • Buffet dinner
  • À la carte dinner
  • All inclusive with alcoholic drinks top brands
  • Snacks

Tripadvisor Reviews

Tripadvisor traveller rating

11252 reviews

Traveller rating

Excellent
9212
Very good
1591
Average
333
Poor
70
Terrible
46

Rating summary

Location4.8
Sleep Quality4.7
Rooms4.6
Service4.8
Value4.7
Cleanliness4.8

Recent Tripadvisor reviews

69jennaa

 

Excellent

30 Sep 2025
Just got home yesterday from my second stay here. I ended up booking again after another resort canceled my reservations last minute. They saved what the other resort ruined. First, the buffet and most of the restaurants are excellent. They have a lot of fish options, shrimp dishes, sushi and civeche! The slow roasted pork shank at the Mexican was awesome, the steak at the Gourmet above average, the Japanese Peruvian also fabulous. After 9 days, I was still not bored, there was a great deal of variety and the food is really good, especially for an all inclusive. The drinks are great, I drank mostly pina colladas, my favorite, but the mango margaritas are a close second. Every bar has espresso options (real espresso machines), a huge plus! The resort is always sparkling clean. The bedding is nice and feels fresh and I love the fan over the bed. Towels at the pool are large and easy to get. The service is top notch (shout out to Wilberth at the main bar!). The grounds are beautiful, wildlife abundant and the location can't be beat. They also upgraded me to a penthouse suit with roof top tub. Great room and amazing view. I was never pestered, not even once, by time share people (a rarity at past AIs) I do have a tiny amount feed back for the resort, but want to be clear, it was still great and I would still stay there again. The hydrotherapy was closed for renovations and I purchased 2 sessions with my package, so it would have been nice to know before purchasing or getting there that hydrotherapy was not an option. They gave me hot stone upgrades instead, which was meh, but at least they tried. I'm hoping it will be open next time. There is a clothing steamer in the room which I loved and used, along with slippers and robes. The loofa and bath crystals are a nice touch and I loved the honey scented bath products, but be aware, there is no conditioner. I have behind length hair and mine ran out so it would have been much better if that was supplied. The gift shop was also closed for renos so not only could I not get conditioner, but I couldn't get sunscreen either. I brought several 3 oz bottles of both, but it was not enough for 9 nights. I have always been able to get those items from gift shops in the past, so I wasn't worried, but ended up having to go without which kinda sucked. The bathroom shower window could use a curtain. Light spills in as soon as the sun comes up with no way to block it out, so if you are light sensitive, bring a sleep mask. The elevator was out in my building so my hips hurt a lot from all the up and down 3 flights of stairs several times a day. Lastly, while the live bands where nice, karaoke would have been even better. If ABBW fixed those small things, it would literally be the best resort I have stayed at, and I've stayed at a lot. So still a very worth while and affordable resort deserving of 5 starts, even taking my few peccadillos into consideration.

Beckyyhanna

 

Excellent honeymoon resort!

30 Jun 2025
Myself & my husband came to this resort on our honeymoon. It was the perfect atmosphere, so serene and relaxing! When we arrived we were offered an upgraded room, a fruit bowl delivered to our room & a bottle of sparkling with our dinner due to it being our honeymoon! We definitely appreciated those touches. The food was excellent, we especially liked the gourmet and Peruvian restaurants! The snack bar and room service was more hit or miss but good for convenience rather than quality. There were pros and cons to coming in June. The main pro was that it was low season which meant that we never had an issue finding sun loungers on the beach, getting into restaurants or joining the painting class, this made our holiday even more stress free as we didn’t need to rush at all. However the main con is that June is within sargassum season so if you are expecting crystal clear waters you might be disappointed. There are men that arrive on the beach to clear away the seaweed however there is only so much they can do! Nonetheless once you break through the seaweed, the sea life is incredible, we were lucky enough to see sea turtles and many stingrays! We definitely miss our time here and would recommend it to couples especially those looking to relax!

jessicasV6478FZ

 

Abel the orchestra man

30 Sep 2025
Akumal Bay resort is amazing! Abel the orchestra man was wonderful. Abel played amazing music and he was a one man show which is amazing how one person can play so many instruments at a time. If anyone visits I recommend to listen to Abel the orchestra man play music!

Tripadvisor Overview

In the ancient language of the Mayas, long before Cancun, there was a magic place called Akumal "Place of Turtles". Between Playa del Carmen and Tulum, Akumal Bay Beach & Wellness Resort offers one of the best beaches anywhere, with almost a mile of white sandy powder beach, world-class snorkeling with sea turtles and top diving with a great variety of life that thrives within the live coral reef just steps from our guest room. The relaxed atmosphere in Akumal captivates the spirit of a laid back Mayan Riviera beachside town. Akumal Bay Beach & Wellness Resort offers a truly unique experience for guests seeking the best possible beach vacation and relaxing activities such as daily yoga and meditation classes. All guest rooms are located in 4 buildings within steps of the ocean and feature breathtaking views of Akumal Bay. With the convenience of an All-Inclusive, we provide our guests with a sophisticated simplicity and friendly service in the intimate atmosphere of a small resort.

More Hotel Information

To take into account

  • Early departure*

Cards accepted

  • American Express
  • MasterCard
  • Visa

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return