Worst hotel ever!!! Do not book!!! Hotel looks like a prison, the staff aren’t helpful in any way, they staff have numerously threaten to cause serious harm and eventually physically assault you. It’s definitely not 5* stains on the carpet, lifts don’t work, if you have mobility or health issues, look elsewhere they won’t facilitate anything. They lie their way out of a complex situation, they don’t tell you anything soon arrival, only what your room number is, then claim they told you everything, the rooms are awful, they say the stock the fridge daily but that’s clearly untrue. They claim WiFi is throughout (free WiFi in public areas) but this is not only not true. It’s also when you do get it it’s so unreliable you cannot use it. Don’t bother trying to get love holidays to sort it because the believe the hotels lies over your actual problem. Again do not book, worst ever hotel, wouldn’t recommend love holidays either