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Alaya Tulum

Riviera Maya, Mexico
3 out of 5
Approx hotel star rating
Based on 1265 reviews

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Official Description

When you stay at Alaya Tulum in Tulum, you'll be on the beach, a 1-minute drive from Tulum Beach and 7 minutes from Sian Ka'an Biosphere Reserve. This beach hotel is 3.1 mi (5 km) from Tulum National Park and 4.2 mi (6.8 km) from Playa Paraiso. Treat yourself with massages and facials. Additional features at this hotel include complimentary wireless Internet access, wedding services, and tour/ticket assistance. Featured amenities include laundry facilities and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours). Satisfy your appetite for lunch at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee. Make yourself at home in one of the 20 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and ceiling fans, and housekeeping is provided daily.

Amenities

  • Wi-fi
  • Airport Shuttle
  • Laundry
  • Bicycle
  • Safe
  • Garden
  • Terrace

Room Prices & Availability

Rooms

Villa Sea View Two Bedrooms

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Double Ocean Front King Bed

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Suite Deluxe Sea View

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Double With Kitchenette

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Villa Garden View King Bed

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Double Ocean View King Bed

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Double Sea View

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Facilities

Most popular facilities

  • Wi-fi
  • Airport Shuttle
  • Laundry
  • Bicycle
  • Safe
  • Garden
  • Terrace

Amenities and services

  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • Bicycle hire service
  • Hotel safe
  • Garden
  • Terrace

Restaurant service

  • Bar
  • Restaurant
* Some services shall be paid at the establishment

Tripadvisor Reviews

Tripadvisor traveller rating

1265 reviews

Traveller rating

Excellent
1170
Very good
59
Average
22
Poor
9
Terrible
7

Rating summary

Location4.9
Sleep Quality4.8
Rooms4.8
Service4.9
Value4.7
Cleanliness4.9

Recent Tripadvisor reviews

N1470UTaudreyg

 

Good experience

30 Jun 2025
Staff were friendly- food was overpriced and the beaches were dirty. Overall nice hotel, just wish the beaches were cleaner and the seaweed was kept up with. The servers were very efficient and reliable- especially Mario!!

E7978EVceciliad

 

Exceptional service! Food is great!

30 Jun 2025
I had an amazing experience at the Alaya Hotel! The ambiance, food, and staff was exceptional! Esteban and Daniel took great care of us throughout our trip. There are several restaurants at walking distance and they can give great recommendations! Mario and Henry were also very attentive and amicable. Definitely coming back to Alaya Hotel in November when the sargassum is gone. P.S. The food was DELICIOUS and our room was BEAUTIFUL

958lindsayl

Houston, Texas

Great time at Alaya!

30 Jun 2025
Great staff! Mario was the best fulfilling all of our needs. Everyone else was super friendly and accommodating. Breakfast was a highlight every day! Daily yoga was also a treat. Each instructor was wonderful and different from the next. Great variety. We stayed in the first house Casa and it was ideal with lots of space patio. Nice to have the pool. Thanks Alaya!

veronicasP1220AO

 

HIGHLY RECOMMEND!!

30 Jun 2025
Love love love the Alaya hotel will definitely be back. Mario and Henry were amazing towards us and made us feel welcomed gave us great recommendations for near by activities. 100% recommend to anyone and can only hope they have the same great experience as I did!!

Z7767VHashleym

El Cajon, California

Beautiful space

30 Jun 2025
I would definitely be back. It's the low season, so it was quiet Wednesday and Thursday. I absolutely loved the room (double with a porch and couch). We were blessed to see a mamma sea turtle come up on the beach to lay eggs around 9 pm. The breakfast and lunch was delicious. We loved the front desk staff and Mario, Jhony, Henry and Isma serving food.

Tripadvisor Overview

Nestled amongst the jungle trees and steps away from the beach, Alaya is Tulum's most boho enchanting living hotel. With intimate social spaces, treehouse guest rooms, and a beautiful yoga shala, Alaya is perfect for those looking for a quiet oasis in the heart of Tulum's beach. Reconnect with nature to feel pleased emotional, psychological, and social well-being. Let your inner energy think, feel, and act according to our vibration. Guests can enjoy private beach access and wellness activities that promote inner peace. Restore your soul, find the balance and sleep peacefully in our rustic villas inspired by the raw natural beauty of Tulum and awaken to views of the crystal-blue ocean. Experience the sheer magic of Tulum and embark a journey at Alaya.

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Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return