Alila Villas Uluwatu

Alila Uluwatu was an amazing, luxury, and beautiful resort!! We visited the resort on our honeymoon and it was truly perfect and incredible!! Starting with the staff and Guest Services team and Victoria, who ensured every moment of our time was supported and planned, 5-star customer service is exactly what you receive. We also were overly impressed with the food quality and restaurants! We loved Warung - getting authentic Indonesian food - and the cigar bar after! This place is actually better in person than the photos, and it is the high-end, 5-star hotel you hope and expect on your trip.

Two doors are broken and make noise when there is wind. It's very annoying when you want to keep quiet. The bath water is very small. The Savaya Club next door keeps me cannot sleeping from 11 P.M. until 3 A.M. when the club closes. The hotel only offers a solution for earplugs. It's a disaster for a resort. Never go again.

Where do I begin? Amazing Amazing Amazing. From beginning to end we were treated like royalty. We arrived late for check-in and our bags were grabbed from us without hesitation and with a smile. The grounds/hotel/villa - The grounds were immaculate. The fountains, the pools, the trees, the walkways, etc. They were attended to on a daily basis. If we were walking through the work zone, the workers would pause and greet us (again, with a smile). Pools - The main pool was perfectly located and clean. Our villa pool was also very clean. Not much to add here. Dekti was very quick to help and assist us. Awesome guy. Both of the pools were awesome to swim in and relax next to. Food and Beverage - We went to both bars and both restaurants for multiple meals. Rudy and Mei were very helpful and kind to us. They both went out of their way to assist us. High quality on food, plus a great variety. Concerning cocktails, I consider myself an amateur mixologist and I was completely blown away by the high level of cocktails here. Two people specifically (Sapta and Yudy). These gentlemen spent a good amount of time with me teaching me new methods and techniques with the cocktails they made. They both added a significant amount of enjoyment to my experience. I did not expect this level of cocktail making on such a small island. Very impressive. These guys are gems. Show - There was a show put on by the local community’s temple. It was INCREDIBLE! It felt like it was a professional show. It was a huge production and was poorly attended. I think only about 10-15 guests were watching. We didn’t really know about it until close to the start time. This needs more promoting. Knowing more details about what the show is would’ve been helpful. We have shared this with management already. The show and “street food/food truck” style food was very tasty. The property felt very safe. We were invited to the General Manager’s cocktail hour. We were able to talk with the management team (Vincent, Duya, Ace, Anna) on a personal level and as a guest. We had some thoughts and they really seemed to care about our thoughts. Feedback was welcomed. There’s one more person, Victoria, who we really connected with. I could probably write a whole page just on her. Besides her making sure that our room was taken care of, checking in with us on a regular basis, setting us up with a place to shower after we checked out, she was so awesome. So many of the employees here cared for us in such a sincere manner, but Victoria was on another level of care.

Strategically next to Savaya (shuttle to the club provided). Beautifully groomed cliffslide compound with views of the beach. Excellent bespoke service, responsive 24 hr butler service, prime location for an immersive Savaya experience. Breakfast and all the FnB is delicious.

This hotel has always been our favorite. that's why we celebrate our son wedding in this hotel. The butler, Ratih, has been helpful throughout our stay. We stayed in the 3-bedroom villa which is magnificent with great ocean view. We will be returning often to this place for sure.