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0
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Allegro Cozumel

Cozumel, Mexico
4 out of 5
Approx hotel star rating
Based on 9818 reviews

Official Description

This stylish hotel is located in the Southwest area of Cozumel Island, near the San Francisco beach. A mere 45 minutes by ferry from Playa del Carmen, and the Tulum corridor. This hotel is also a mere 20 minutes' driving distance from the Cozumel airport and the famous city of San Miguel. The Palancar reef is only five minutes' journey away via boat, allowing for guests to see the vivid and spectacular side of life under the sea. This premier resort island is surrounded by the colourful azure seas of San Francisco beach, bursting with an astonishing diversity of underwater life. Hotel rooms include suites, studios and Polynesian style bungalows. Guests will feel as though they are at peace with nature, enthralled by its beauty and vivaciousness. Numerous activities including volleyball, ping pong, snorkelling and water-polo. This hotel has four restaurants, with themed cuisine nights to ensure variety.

Amenities

  • Diving
  • Windsurfing
  • Table tennis
  • Aerobics
  • Fitness
  • Basketball
  • Volleyball
  • Beach volleyball
  • Billiards
  • Tennis
  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Spa centre
  • Pool

Room Prices & Availability

Rooms

1 / 4

Double Superior Premium Level Room

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 29
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Minibar
* Some services shall be paid at the establishment
+ More

Family Room Family Garden View

Bedroom : King-size bed 150-183 width (1 unit)
Bedroom 2: Double bed 131-150 width (2 units)

Facilities

  • Room size (sqm) : 58
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More
1 / 5

Double Superior

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

  • Room size (sqm) : 29
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More
1 / 3

Double Premium Ultimate Dive Experience 1 Diver/Non Divers

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

  • Room size (sqm) : 29
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More
1 / 3

Suite Suite Premium Level

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 58
  • Living room : 1
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More
1 / 3

Double Premium Ultimate Dive Experience Up To 3 Divers

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

  • Room size (sqm) : 29
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double Premium Superior

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Twin Superior Two Double Beds

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Double Or Twin Superior Capacity 3

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Single Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Apartment Premium Superior

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Quadruple Superior

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Double Or Twin Superior

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Quadruple Superior Two Double Beds

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Room Premium Superior

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Suite Premium

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Double Premium One Bedroom

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Single Superior

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Quadruple Premium

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Room Run Of House

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Double Superior King Bed

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Room Superior

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Double Or Twin Premium Superior

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Double Premium King Bed

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Twin Premium

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Double Premium

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Bed In Dormitory Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Twin Premium

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Double Or Twin Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Double Or Twin Premium

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Quadruple Premium

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Quadruple Premium

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Quadruple Superior

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Double Grand Superior

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Quadruple Superior

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Family Room Garden View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Twin Premium

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Apartment Premium

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Single Premium Superior

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of construction : 1992
  • Year of most recent renovation : 2014
  • Total number of rooms : 234
  • Number of floors (main building) : 2
  • Annexe (s) : 41
  • Number of floors (annexe) : 2
  • Double rooms : 150
  • Suites : 6
  • Disability-friendly rooms : 4

Allegro Cozumel is booked in hotel categories: Beach hotels, Green Hotel, Hotels with spa, Sport hotels and Family hotels.

Facilities

Most popular facilities

Amenities and services

  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 15:00:00
  • Check-out hour from 12:00:00 to 11:00:00
  • Mobile phone coverage
  • Wi-fi*
  • Local and international calls*
  • Car hire*
  • Secure parking
  • Laundry service*
  • Launderette*
  • Medical service*
  • Babysitting service
  • 24-hour security
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Luggage room
  • Private beach area
  • Towels and bed linen

Activities

  • Diving*
  • Windsurfing*
  • Table tennis
  • Aerobics
  • Fitness
  • Basketball
  • Volleyball
  • Beach volleyball
  • Billiards
  • Tennis

Health and beauty

  • Sauna
  • Steam bath
  • Hot tub
  • Massage*
  • Spa treatments*
  • Hairdressing salon
  • Spa centre* from 09:00:00 to 19:00:00

Restaurant service

  • Bar
  • Restaurant : 5
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Show cooking
  • Swim-up bar

Entertainment

  • Outdoor freshwater pool : 5
  • Children’s swimming area : 1
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • Entertainment programme for adults
  • Entertainment programme for children
  • Theatre / auditorium
  • Game room*
  • Nightclub
* Some services shall be paid at the establishment

Popular Room facilities

  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Fan
  • Safe
  • Balcony
  • Terrace
  • Wheelchair-accessible

Meals

  • Breakfast buffet
  • Buffet lunch
  • Buffet dinner
  • À la carte dinner
  • All inclusive with alcoholic drinks own brands from 12:00:00 to 01:30:00
  • Special dietary options
  • Vegetarian meal
  • Snacks

Tripadvisor Reviews

Tripadvisor traveller rating

9818 reviews

Traveller rating

Excellent
3996
Very good
2789
Average
1486
Poor
826
Terrible
720

Rating summary

Location4.4
Sleep Quality3.8
Rooms3.7
Service4.0
Value3.9
Cleanliness4.1

Recent Tripadvisor reviews

Z8721NQrebeccam

 

Beautiful but a disaster!

31 May 2025
We were there Monday-Saturday in May with a group of 6 in 3 different rooms. I read a lot of reviews prior to our trip and have traveled to the area many times but do not think this resort is anywhere close to a 3 star resort. Pros: the resort appearance, residential exteriors & beach are absolutely beautiful! There were always lounge chairs around the beach or pool. Housekeeping did a great job but we tipped heavily. Arbey & the entertainment staff were very helpful & fun! The spa was reasonably priced but they had a 20% promotion going on (2 aromatherapy 50 minute massages were less than $200). Shows every night were entertaining but not extraordinary. Cons: You are limited to 1 reservation at a restaurant for every 3 days you are there. You are then stuck with the buffet where most dishes were swimming in an unflavored sauce. The temperature in the main buffet was very hot for all meals. It is semi-open air but only “open” on one side. We were able to get a reservation at the Mexican restaurant and the Japanese Hibachi. The Mexican restaurant is the same place as the true open air lunch buffet by the pool-unfortunately at 6:30, they still had not cleaned up from lunch. My seafood was overcooked and not good. The hibachi was full of cross contamination from the start. Seafood & desserts were left sitting out. We ended up leaving the resort for dinner 2 nights because of the food & temperature; this was a great way to experience the true island. The bar only has one type of beer (Modelo), you do get Corona/Corona Light in your room but you need to have a working fridge-we didn’t half the week. Our AC was at 81 for 2 days, I was told they are working on it. The 2nd day I finally asked for an update & someone came to our room & left a mess in the floor of the closet, sink & bathroom area. Even though this is a beautiful resort I will not be returning or recommending to anyone.

kyliej788

 

Would not recommend but Arby was awesome!

31 May 2025
An excellent vacation at the Allegro thanks to Arby and Arby only. He was a 10/10 host, helping with information about the hotel and the island. We really liked that because we felt a personalized service for my family. Food was not up to our standards. But got us to get out of the resort and explore.

charleskD5399DF

Four Corners, Florida

Had a Blast!

31 May 2025
We went to Allegro for a day pass. It was amazing!!! We enjoyed breakfast upon arrival. Next, while we were relaxing near the hot tub, we saw the activities guys. They got people to play volleyball. Next they “followed” us to the other pool where Diego convinced us to do water aerobics. We had a blast. Diego is fun, inclusive and plain funny. We still laugh at the “How you feeling? Super Sexy!” Drinks were nice but the atmosphere was what really made the day. Thanks Diego!

Tripadvisor Overview

This chic all-inclusive resort on San Francisco beach along the Caribbean Sea is 11 km from Chankanaab Beach Adventure Park and 19 km from the Cozumel International Airport. Spread amid thatched-roof cottages, the airy rooms have flat-screen TVs, minibars and balconies or terraces.

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return