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Allegro Playacar

Riviera Maya, Mexico
4 out of 5
Approx hotel star rating
Based on 10690 reviews

Official Description

The Occidental Allegro Playacar All Inclusive is a great beach hotel, surround by lush tropical gardens and greenery, and is very conveniently located just in front of the beach, providing guests with magnificent views. Local beaches, renowned for their spectacular white sand and crystal clear waters are close by. Playa del Carmen town is also easily reachable, here guests will find a variety of leisure and shopping possibilities as well as restaurants and other interesting sites. The hotel provides a wide range of dining options, entertainment and leisure facilities in unlimited amounts.

Amenities

  • Jet ski
  • Diving
  • Windsurfing
  • Sailing
  • Catamaran sailing
  • Canoeing
  • Table tennis
  • Fitness
  • Basketball
  • Volleyball
  • Beach volleyball
  • Billiards
  • Tennis
  • Golf practice facility
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Beauty salon

Room Prices & Availability

Rooms

1 / 4

Double Superior

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (2 units)

Facilities

  • Number of bedrooms : 1
  • Room size (sqm) : 26
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Direct dial telephone
  • TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More
1 / 2

Double Superior

Facilities

  • Number of bedrooms : 1
  • Room size (sqm) : 26
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Direct dial telephone
  • TV
  • Tea and coffee making facilities
  • Ironing set
* Some services shall be paid at the establishment
+ More
1 / 3

Double Superior Premium

Facilities

  • Number of bedrooms : 1
  • Room size (sqm) : 26
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Direct dial telephone
  • TV
  • Tea and coffee making facilities
  • Ironing set
* Some services shall be paid at the establishment
+ More

Family Room Grand

Facilities

  • Room size (sqm) : 26
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Direct dial telephone
  • TV
  • Tea and coffee making facilities
  • Ironing set
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Double Superior

Facilities

  • Room size (sqm) : 26
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Direct dial telephone
  • TV
  • Tea and coffee making facilities
  • Ironing set
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Double Or Twin Premium Superior

Facilities

  • Room size (sqm) : 26
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Direct dial telephone
  • TV
  • Tea and coffee making facilities
  • Ironing set
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Room Superior

Facilities

  • Room size (sqm) : 26
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Direct dial telephone
  • TV
  • Tea and coffee making facilities
  • Ironing set
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Room Run Of House

Facilities

  • Room size (sqm) : 26
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Direct dial telephone
  • TV
  • Tea and coffee making facilities
  • Ironing set
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Quadruple Superior Two Double Beds

Facilities

  • Room size (sqm) : 26
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Direct dial telephone
  • TV
  • Tea and coffee making facilities
  • Ironing set
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Double Premium

Facilities

  • Room size (sqm) : 26
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Direct dial telephone
  • TV
  • Tea and coffee making facilities
  • Ironing set
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Double Superior King Bed

Facilities

  • Room size (sqm) : 26
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Direct dial telephone
  • TV
  • Tea and coffee making facilities
  • Ironing set
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Double Or Twin Superior

Facilities

  • Room size (sqm) : 26
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Direct dial telephone
  • TV
  • Tea and coffee making facilities
  • Ironing set
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Double Premium Superior

Facilities

  • Room size (sqm) : 26
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Direct dial telephone
  • TV
  • Tea and coffee making facilities
  • Ironing set
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Quadruple Premium Superior

Facilities

  • Room size (sqm) : 26
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Direct dial telephone
  • TV
  • Tea and coffee making facilities
  • Ironing set
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Single Superior

Facilities

  • Room size (sqm) : 26
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Direct dial telephone
  • TV
  • Tea and coffee making facilities
  • Ironing set
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Family Room Standard

Facilities

  • Room size (sqm) : 26
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Direct dial telephone
  • TV
  • Tea and coffee making facilities
  • Ironing set
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Room Deluxe Superior

Facilities

  • Room size (sqm) : 26
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Direct dial telephone
  • TV
  • Tea and coffee making facilities
  • Ironing set
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Single Superior King Bed

Facilities

  • Room size (sqm) : 26
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Direct dial telephone
  • TV
  • Tea and coffee making facilities
  • Ironing set
  • Centrally regulated air conditioning
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of construction : 1993
  • Year of most recent renovation : 2016
  • Total number of rooms : 286
  • Number of floors (main building) : 2
  • Number of floors (annexe) : 2
  • Double rooms : 200
  • Disability-friendly rooms : 3

Allegro Playacar is booked in hotel categories: Beach hotels, Green Hotel, Sport hotels and Family hotels.

Facilities

Most popular facilities

Amenities and services

  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 15:00:00 to 00:00:00
  • Check-out hour from 12:00:00
  • Mobile phone coverage
  • Wi-fi* 10 USD Per unit/night
  • Car hire*
  • Airport Shuttle*
  • Room service*
  • Laundry service
  • Medical service
  • Babysitting service*
  • Multilingual staff
  • Bellboy service*
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Lift access*
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Sun terrace*
  • Luggage room*
  • Clothes dryer
  • Private beach area
  • Towels and bed linen*

Activities

  • Jet ski
  • Diving
  • Windsurfing
  • Sailing
  • Catamaran sailing*
  • Canoeing
  • Table tennis
  • Fitness
  • Basketball
  • Volleyball
  • Beach volleyball
  • Billiards*
  • Tennis
  • Golf practice facility*

Health and beauty

  • Massage
  • Spa treatments*
  • Hairdressing salon
  • Beauty salon*
  • Spa centre*

Restaurant service

  • Bar
  • Restaurant : 5
  • Non-smoking area
  • Smoking area
  • Poolside snack bar
  • Swim-up bar
  • Air conditioning in Restaurant

Entertainment

  • Outdoor freshwater pool : 3
  • Children’s swimming area : 1
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • Entertainment programme for adults
  • Entertainment programme for children
  • Theatre / auditorium
  • Game room*
  • Nightclub
* Some services shall be paid at the establishment

Popular Room facilities

  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Direct dial telephone
  • TV
  • Tea and coffee making facilities
  • Ironing set
  • Centrally regulated air conditioning
  • Safe
  • Balcony
  • Terrace
  • Wheelchair-accessible

Meals

  • Breakfast
  • Breakfast buffet

Tripadvisor Reviews

Tripadvisor traveller rating

10690 reviews

Traveller rating

Excellent
4689
Very good
3177
Average
1416
Poor
724
Terrible
685

Rating summary

Location4.5
Sleep Quality4.0
Rooms3.7
Service4.2
Value4.0
Cleanliness4.2

Recent Tripadvisor reviews

nickmcgraw

 

Just don't get a room near the theatre

31 May 2025
The beach, food, staff and room were all great. Even the weather cooperated. However, the theatre needs to be burned to the ground. The shows start at 9 and sometimes go till midnight. Why? God save you if your room is anywhere near the theatre, they blast the music and you will not sleep. The shows are awful, I don't even know why they bother. This was compounded by the fact that we had idiot neighbours behind us who kept partying till 2am every night. Banging on their door and telling them to stop face to face did very little. Every night was the same. I don't think the hotel has much jurisdiction here. But it did make our trip worse. If these 2 things did not hamper our trip with unnecessary noise, the trip would have been perfect. Maybe when they tear the place down and rebuild, all the rooms will be soundproof.

Tripadvisor Overview

See why so many travelers make Allegro Playacar their all-inclusive resort of choice when visiting Playa del Carmen. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travelers like you. Given the close proximity of popular landmarks, such as Zona Arqueologica Playa del Carmen (0.8 mi) and Nuestra Senora del Carmen Catholic Church (1.4 mi), guests of Allegro Playacar can easily experience some of Playa del Carmen's most well known attractions. Allegro Playacar Occidental offers guests an array of room amenities including air conditioning, a refrigerator, and a minibar, and getting online is possible, as wifi is available. The all-inclusive resort offers a 24 hour front desk, currency exchange, and shops, to make your visit even more pleasant. The property also features a pool and free breakfast. Guests arriving by vehicle have access to parking. During your visit, be sure to check out one of Playa del Carmen's popular shrimp restaurants such as Alux, Oh Lala!, and Los Aguachiles Calle 34, all a short distance from Occidental Playacar. During your visit, be sure to check out popular art museums like 3D Museum of Wonders, Frida Kahlo Museum, and Gastón Charó Art Gallery Playa del Carmen, which are all a short distance from the all-inclusive resort. At Allegro Playacar, your comfort and satisfaction come first, and they look forward to welcoming you to Playa del Carmen.

More Hotel Information

To take into account

  • Non-smoking establishment

Cards accepted

  • American Express
  • MasterCard
  • Visa

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return