From the moment we arrived at Aloft, Philse was the absolute highlight of our stay. Her customer service was nothing short of incredible — she was sweet, accommodating, and always greeted us with the warmest smile. Every interaction with her was uplifting. Whether we needed help with local recommendations, extra amenities, or just a friendly face after a long day, Philse delivered above and beyond. She was consistently cheerful, knowledgeable, and so helpful — it genuinely felt like she cared about making our stay perfect. It’s rare to find someone who brings so much light and positive energy into their work, and she truly made our experience special. Aloft is lucky to have her, and we can’t wait to return — mostly because of her! Thank you, Philse! You’re a rockstar!