Ski Holidays
2 People, 1 room
»

Room 1

Adults
(18+)
2
Children
(0-17)
0
Children's ages at time of return
Add room
DONE
PrevNext
July 2025
MoTuWeThFrSaSu
30123456
78910111213
14151617181920
21222324252627
28293031123
Total nights
View Holidays

Ambassador At Grand Velas All Inclusive

Riviera Maya, Mexico
5 out of 5
Approx hotel star rating
Based on 6146 reviews

1 / 117

See more

Official Description

A stay at Ambassador at Grand Velas All Inclusive places you in the heart of Playa del Carmen, within a 10-minute drive of El Camaleon Mayakoba Golf Course and Tres Rios Ecopark. This 5-star property is 2.8 mi (4.4 km) from Grand Coral Golf Riviera Maya. Relax at the full-service spa, where you can… Show more

Amenities

  • Fitness
  • Billiards
  • Sauna
  • Steam bath
  • Hairdressing salon
  • Pool
  • Children’s swimming area
  • Sun loungers
  • Parasols
  • Kids’ club
  • Game room
  • Wi-fi
  • Laundry
  • Babysitting
  • Lift
  • Garden
  • Terrace
  • Luggage room

Room Prices & Availability

Rooms

Suite Superior Sea View

Facilities

  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Luxury

Facilities

  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Ocean View

Facilities

  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Ocean View King Bed

Facilities

  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Pool View

Facilities

  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Ocean View Two Bedrooms

Facilities

  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Family Room Ocean View Two Bedrooms

Facilities

  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Ocean View Two Queen Beds

Facilities

  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Grand

Facilities

  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Sea View

Facilities

  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Luxury

Facilities

  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Standard

Facilities

  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Run Of House

Facilities

  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite With Views

Facilities

  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More
+ View all 14 room types- Less Room Types

Statistics & Profile

Ambassador At Grand Velas All Inclusive is booked in hotel categories: Business hotels.

Facilities

Most popular facilities

  • Fitness
  • Billiards
  • Sauna
  • Steam bath
  • Hairdressing salon
  • Pool
  • Children’s swimming area
  • Sun loungers
  • Parasols
  • Kids’ club
  • Game room
  • Wi-fi
  • Laundry
  • Babysitting
  • Lift
  • Garden
  • Terrace
  • Luggage room

Amenities and services

  • 24-hour reception
  • Wi-fi
  • Laundry service
  • Babysitting service
  • Multilingual staff
  • Bellboy service
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bikes available

Activities

  • Fitness
  • Billiards

Health and beauty

  • Sauna
  • Steam bath
  • Hairdressing salon

Business

  • Conference room
  • Business centre

Restaurant service

  • Bar
  • Restaurant : 8
  • Banquet hall
  • Swim-up bar

Entertainment

  • Indoor freshwater pool : 1
  • Outdoor freshwater pool : 3
  • Children’s swimming area : 1
  • Sun loungers
  • Parasols
  • Kids’ club
  • Game room
* Some services shall be paid at the establishment

Popular Room facilities

  • Wheelchair-accessible

Meals

  • Picnic

Tripadvisor Reviews

Tripadvisor traveller rating

6146 reviews

Traveller rating

Excellent
5306
Very good
531
Average
178
Poor
77
Terrible
54

Rating summary

Location4.8
Sleep Quality4.8
Rooms4.8
Service4.8
Value4.4
Cleanliness4.9

Recent Tripadvisor reviews

250karaw

 

Repeat customers for a reason

31 Jul 2025
We just returned home from our second visit to Grand Velas in the last 6 mos. Food is amazing for picky kids and parents with high standards. Service is second to none. The personal concierges go out of their way to ensure a very special… Show more

Pioneer55453576684

 

Exceptional and breathtaking

31 Jul 2025
This resort was breathtaking! From the gate to the room to the pool. The service was incredible. My concierge, Jessica Meza, was amazing! Super friendly and made sure my husband and I were taken care of our entire stay. The steak at Frida… Show more

maliam698

 

Miguel was AMAZING. So were his colleagues Dario, Nehemias, and Gabriel.

31 Jul 2025
Miguel by the Ambassador pool was beyond phenomenal. Everyday he treated us like absolute royalty, memorized our orders, and ensured our entire family was taken care of. Every second of every day. It truly made the Grand Velas experience… Show more

770raulz

 

Best in Cancún

31 Jul 2025
Great food and service . People there super nice. I strongly recommend this place to anyone most likely we go again next year

Happiness24038958425

 

Awesome families group trip

31 Jul 2025
Just finished a fantastic group trip. Amazing for families. Great amenities, food and kids club were highlights. Staff everywhere was superb. Major shout out to our floor concierge Alfonso Alamilla and his team were superb. Ask for his… Show more

Tripadvisor Overview

Amidst the tropical beauty of the Mexican Caribbean, Grand Velas RIviera Maya is a AAA Five Diamond Luxury All-Inclusive resort with 539 suites set in three ambiances; haute cuisine at 8 restaurants, 5 bars and Aqua Bar; SE Spa; and fun family activities or romantic moments for couples. Three unique ambiances ZEN GRAND Surrounded by jungle, mangroves and natural cenotes. AMBASSADOR Ideal for families looking to spend a day basking in… Show more

Enquire Online
Enquire Online

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return