We usually go on holiday twice per year. Did have an experience for a 4-star hotel around Europe. I will give 3 stars, no more. Most of the make us stressed is a stuff, most of them not speaking English, or very poor knowledge, if you want explain something, nobody will understand. Some stuff, especially male, is very rude. Very dirty facilities, toilets, around swimming pool, smells so bad. It wasn't pleasant at all. Our room wasn't too bad, but cleaning is not cleaning at all! We need to ask for everything, change towels, change bedding, and even ask for toilet paper. Very poor communication between stuff. If you want to go here with your family, or even with your partner, avoid this place. Service here for 2 stars hotel. No nice music, only club music, tourists here who love to drink and use some drugs.