The property itself lovely, nice cliffside views and a convenient location. However, their service falls far short of what one should expect from a resort that markets itself as a 5-star. Poolside service was nonexistent; we had to leave the pool area and go down to the restaurant to order drinks. They claim to "offer" services like laundry but after 3 requests over 2 days it was never provided. All I got was "Im sorry that happened to you" as a response. We also requested a late check out that was granted for 12 noon. At exactly 11:01am, all of our power to our room was turned off. That said, the breakfast staff was very lovely and accommodating as was the driver who picked us up from the airport. I am accustomed to a higher level of service if I opt to stay at a 5 star hotel which was sorely lacking here. If you are booking purely for scenery, the property delivers. But if service and hospitality matter to you, I strongly recommend looking elsewhere.