This hotel is a cute small hotel with two pools an adults and kids pool with slides The rooms are spacious, beds are comfy always clean rooms we did throughly enjoy our stay until the last day. My boyfriend unfortunately got admitted to hospital the last two days of our stay this meant on check out day I had to rush round pack two bags aswell as visiting him hospital I was very stressed as it is, I politely asked reception if one of their staff would walk me over the road to my next hotel 5 mins walk /help with 2 large suitcases and two large rucksacks as I am alone when I asked I beleive the front desk manager Angela young small brunette girl gave me a dirty look and said no very aruptly, her attitude continued when I checked out at reception I went to grab food and you have to pay downstairs at reception and I wanted to pay by card she kept huffing and puffing acting as if I was causing an inconvenience and when she did the card machine it did not show the amount it was in Thai unfortunately I am English so I could not read I politely asked how do I know how much and she spoke to me yet again very aruptly/talking to me like a child saying it will show after I have paid I have never heard anything like it before. I generally enjoyed my stay at the Apple a day and I would reccomend generally most staff are nice and polite I suppose I caught her on a bad day 🤷🏼♀️