Extremely underwhelmed – not up to standard for experienced Greece travelers As frequent visitors to multiple Greek islands (including Kefalonia, Rhodes, and Crete), this hotel fell completely below our expectations. While our children enjoyed the pool, as adults paying for a similar star rating, we were left highly disappointed and wish we had stayed elsewhere. Rooms & Layout: We booked a "Superior Room" split over two floors. While great for privacy in theory, having the double bed upstairs and the travel cot downstairs makes no sense with a one-year-old. Furthermore, the stair gate starts on the third step, completely defeating the purpose of stopping toddlers from climbing. Room quality across the resort seems highly inconsistent; some rooms look beautiful, while others are shocking. Ours had bird nests right outside the door, meaning we stepped directly into droppings every time we left. Staff & Facilities: The reception staff were irritable when asked general tourist questions; while their written words might pass as acceptable, their tone of voice was harsh at best. The reception area itself is incredibly bland—just magnolia walls, a few worn leather sofas, a small bar, and basic wooden tables. The arcade is tiny, though toddlers might enjoy the flashing lights. Kids' Facilities & Safety: The outdoor play area has zero shelter, making it unusable in the summer heat. The covered alternative is just a patch of AstroTurf with a few metal pedal bikes. The wave pool was a hit with our six-year-old, but the Aquapark has major logistics and safety flaws. Because adults aren't allowed down the same or adjacent slides at the same time, you are expected to let a six-year-old climb the steps and slide down completely out of sight. The only alternative is to walk them to the top, but you can’t get back down the stairs fast enough to meet them at the bottom. Dining: The food is adequate but highly inconsistent. As it's a buffet, some items were hot while others were served cold, with a distinct lack of effort to maintain heat or rotate dishes. The menu repeats almost every evening with very little variation. Disappointingly, they don't even serve gyros—a poolside snack bar staple we’ve enjoyed on every other Greek trip. Car Hire Warning: We arranged car hire through the hotel. The car arrived on time, but the price suddenly changed to include a car seat fee we weren't previously told about. We were then blindsided by a choice between an €800 cash damage deposit or an extra €10 per day for cover. Having to go back to the room for more money because of hidden fees was incredibly frustrating, though I did manage to argue the price down. Convenience: The local shop next to reception is convenient, though understandably pricier than town. Overall, we still have five days left and are making the best of it because the kids are happy with the pool, chips, and fruit. However, we highly recommend saving your money, staying elsewhere, and just buying a day pass for the splash park instead. Option 2: Short & Punchy (Great for a quick read) Underwhelmed and Disappointed – Look Elsewhere Having visited Kefalonia, Rhodes, and Crete, we know how wonderful Greek hospitality can be. Sadly, this hotel misses the mark entirely. The Room: Our "Superior" two-story room was a logistical nightmare for a toddler—bed upstairs, cot downstairs, and a stair gate that bizarrely starts on the third step. Room quality is inconsistent; our relatives in another room on site featured a bird nests right outside the door, leaving droppings at the threshold. Safety & Kids: The main play area has no shade from the heat, and the Aquapark has frustrating safety rules. Parents aren't allowed to slide near or after young kids, meaning your six-year-old has to navigate the slides entirely out of sight unless you walk them up and sprint back down the stairs. Food & Service: The buffet is repetitive, with hot and cold temperatures mixed up. They don't even offer standard poolside favorites like gyros. Reception staff are consistently irritable and harsh in tone. Hidden Fees: Booking car hire through the hotel resulted in surprise charges for a child seat and unexpected insurance pressure (€800 deposit or €10/day), forcing us back to the room for cash. My kids are happy playing in the pool and eating fish fingers, but as adults, we are incredibly underwhelmed. Do yourself a favor: stay at a nicer hotel nearby and just visit the waterpark for a single day trip.