Our family stayed at Aqualand Resort for a week, and unfortunately the experience was quite disappointing overall. The all-inclusive offering is very limited, ending at 11pm, and service is slow due to only one bartender being on duty most of the time. This often resulted in long waits, which became frustrating quickly. The evening entertainment is average at best, with a small stage and limited seating, making it difficult to actually enjoy the shows. The “tavern” restaurant, which requires booking a day in advance, serves the same food as the main buffet, so it doesn’t feel worth the effort. Food in general lacks variety and flavour—if you enjoy spicy or well-seasoned meals, you may want to bring your own sauces. Drinks are also limited to local alcohol brands only. The waterpark is heavily advertised but feels underwhelming. Even more frustrating is that hotel guests do not get priority access—you can only enter an hour after opening and must leave an hour before closing. On top of that, the all-inclusive package does not apply inside the waterpark, meaning you have to pay high prices for food and drinks. This led to constant back-and-forth between the resort and waterpark, which was inconvenient. Late arrivals are poorly handled—after 9:30pm there is no food available until breakfast at 7:30am. Night staff were unhelpful and unable to assist with issues. When we arrived, our room had ants, but we were told nothing could be done until the morning. The air conditioning initially didn’t work properly and, after being “fixed,” leaked water throughout the night. The resort itself feels overly restrictive. During the day, drinks are only available from the pool bar, even though there is a bar near reception. Room keys are also inconvenient—only one is provided, and additional keys require a deposit, which makes it difficult for families to move around independently. Cleanliness and maintenance are inconsistent. Toilets are often dirty, poorly located, and don’t lock properly. If you have a late flight, your options are either to pay a high fee to keep the room or leave your belongings in an unsecured luggage area with subpar shower facilities. The only positive is that after checkout, you can still use the resort facilities, including food, drinks, and the waterpark. Overall, this resort did not meet expectations and does not offer good value for money.