Arora Hotel

2* at best in winter - nothing is open until April/May to October locals informed me. I came based on excellent reviews not realising winter is a totally different experience. It's outdated throughout. Food & little beach - awful we did breakfast and dinner (imagine) and had minimal beach access so didn't bother. Restaurants/bars - 30-45 mins walk away and very poor location as nothing is local or accessible, I would say. No kids club or entertainment in winter so we occupied ourselves. Indoor pool is okay but no sauna working. Barely any guests too. Construction works happening next door as they're building other hotels I assume. Staff are nice but that's it personally. Just avoid and we won't be returning unfortunately. Better off staying in Antalya in winter. Its a shame but never again.

From the very moment we have entered the hotel, we were disappointed. The reception guy welcomed us with sandwiches as a dinner as we have came late. The room was a good size with the lovely view though. The breakfast was basic: bread, butter, jam, egg omelette just for the first day. The workers would come and have a breakfast. The spa facilities was nothing like on the photos. Lack of lighting like dungeon, yet again some men would come to use the pool and sauna. Turkish bath - I would never use it as I did not, it was very outdated and dirty. There was nothing to do in the hotel, nothing to entertain kids. There aren't any staff to do any massage or serve you with drinks. Overall, I would never recommend this hotel.

1. Disruptive Construction: Throughout our stay, there was constant noise from construction both inside the hotel and at an adjacent site. This made it impossible to relax in our room or enjoy common areas. We were not informed about the construction in advance, which we find misleading and unprofessional. 2. All-Inclusive Service Failures: Despite booking an all-inclusive package, many expected services were either unavailable or inconsistent. For example, the sauna required an extra charge, which is typically included in all-inclusive packages. Additionally, we were denied drinks on several occasions, which is unacceptable for an all-inclusive stay. 3. Hygiene and Safety Concerns in Dining Areas: We were deeply concerned by the poor hygiene standards in the dining areas. We witnessed a cat roaming freely in food preparation areas and even entering the kitchen. When we raised this issue, we were met with a dismissive response about the cultural significance of cats, rather than addressing the health and safety concerns we had. 4. Limited and Poor-Quality Food: The food selection was extremely limited, and we were often unsure about the freshness or safety of the meals. This was particularly disappointing for an all-inclusive stay, where we expected a variety of high-quality meals, but the food did not meet these standards. 5. Poor Condition of Hotel Facilities: The condition of the hotel’s facilities was disappointing. The Turkish bath area, in particular, showed visible mold and other signs of neglect, which reflected poorly on the hotel’s overall maintenance standards. 6. Unexpected Additional Expenses: Due to the poor food options, we had to travel to the town center several times to find decent meals, incurring unexpected taxi costs. This was frustrating for an all-inclusive booking where meals should be included.

After reading the reviews I was slightly worried. However we had a lovely week at Arora. The staff are super friendly and helpful. The hotel it's self is slightly run down more of a 3* but still perfect for a family holiday. Pool was cold as expected with it being October. The hotel is slightly out the centre so super quiet, the reception staff were always willing to call us a taxi when needed. The food options were basic but we always got something to eat. The cats at the hotel are super friendly and sweet.