Arsi Enfi City Beach Hotel

Reception is very helpfull and very kind such good people here, Rooms are very good in every single room there is A/C with balcony very good rooms, and if you think about restaurant food in here ❤️❤️👌very good fresh food every day theres also snack bar , cold drinks any kind of alcohol beers etc 👌👌very good and kind staff in restaurant 👌would reccomend 10/10 hotel , Pool is very good the only thing you have to wake up earlier to get a beach chair otherwise you wont have space to rest when coming out from water 😅but its okay would reccomend 100%.❤️

Hotel was very nice, all staff members were very welcoming and supportive throughout our stay. The all inclusive food is delicious, and there is a massive selection available for everyone. The vibe and atmosphere in the day and in the night is amazing and definitely gives you the holiday buzz Big thanks to Feyzullah, Elif, Mehmet, Ibrahim, and Suleyman. Amazing and beautiful people

Location is good, food is OK, however this is pretty much where the good news ends We visited for 14 nights, upon arriving at 10pm we were shown to our room, less than 10 minutes after arriving in the room a circular saw was being used to cut steel pipes directly outside our room sending sparks at the door. We of course complained to reception and asked how long the works would be carrying on, we were advised one night, the banging, drilling and sawing finished at just before 1am. The following day the noise continued, we requested to move room, this was finally facilitated 4 days later, however, after 14 days the works were still being carried out until after midnight everyday, this was both in communal areas, the pool area and in the restaurant areas. I would highly recommend spending either a little more and staying at an alternative nearby hotel or staying in a different part of alanya.

I want to write about our stay at this hotel. And it was really unpleasant. We arrived at the hotel at 3 am. We were greeted by a not very nice employee, but... after checking in, he escorted us to our room. My husband and I were tired from the trip. We hurried to bed quickly. Just as we started to doze off, the door was being forced open, and it was getting more and more aggressive. It was a good thing we had put on the chain on the door. We didn't realize what was happening. The same administrator or whoever it was who let us into this room appeared and brought another new person. We were shocked. The next day, when we went to the bar, we asked what alcoholic drinks and cocktails were served. Our vacation was sold out. Everything was included. We were told that beer, which was like a pint, vodka, gin with lemonade, and wine. If you want another cocktail, you have to buy it. Room cleaning more precisely, untidiness, because in 10 days the maid came a couple of times, changed the sheets and that's it, no vacuuming, no towels changed, after a few days, we threw the towels on the ground to change them, and what happened, when we returned to the room, the same towels were beautifully laid out on the bed, we had to go to the reception to ask for toilet paper, the food is terrible, breakfast starts at 8 am. When we arrived at 8.30 we didn't get any refills, the dishes were half empty. Cockroaches all over the hotel, whether you go to the hotel toilet or the room, they are very big, there is no peace, the number of people is really not enough, even though in a 4 star hotel smoking is everywhere, we who are non-smokers were suffocating and couldn't be there because the room was closed inside, we just went out, went to eat and drink at the restaurant, very tasty and cheap food, one day, while waiting for dinner there was a staff meeting, while we were sitting down, the employees got into a fight, they didn't even come to apologize for the unpleasant experience, we really felt uncomfortable. So I wouldn't advise staying at this hotel. Be careful

It was an amazing time... hotel is high recommend!!!! My holiday assistant service "BERKAN" he has a lot of knowledge about the city, the local customs, and trips to places worth visiting!! he suggested us a trip to ancient places, as me and my mother were looking for such places! I must say that he is competent and I felt very taken care of!!! thank you and I recommend the hotel as well as our young man "BERKAN"