Atlantica Grand Mediterraneo Resort & Spa

Love this place! We’ve had the best time it’s the peacefulness and so relaxing amazing hotel and the spa is fab. I had a full massage and facial with Antonia and she was so good highly recommend her. She made me feel so relaxed and surpassed my expectations. Food is amazing and the guys in the buggies are great! Everyone is so friendly and welcoming. Can’t rate it high enough!

We opted for the Divine Duet package for the two of us Asimina - amazing service! Absolutely lovely and polite. Made the whole experience really enjoyable Antonia - again amazing service, super friendly and welcoming. Can’t recommend enough

Thank you all for the amazing holidays !!!! We stayed for three amazing nights Great drinks great snacks amazing food nice lovely staff always with smiles ! We also booked a spa and it was totally worth it Welcome drinks always served at restaurants! Thank y all

I would say this hotel is more 3/12 -4 star. We arrived late and had to wait in a long queue at reception to check in. The reception staff were lovely and we were greeted with a drink (the orange tastes watered down on reception) Because of the time we arrived we were really tired and hungry, so asked reception where we could get food. They pointed at the buffet restaurant which closes at 9:30 so we were really limited in our food choice as we arrived at 9:10 and everything was being cleared away so there was not much variety and it was barely warm. To make sure we did get food we opted out of refreshing our selves after a long days travel, and we were given no option for room service and no information what’s so ever about offerings/restaurant/bus times/food times/activities, etc. no TUI rep came to see us once during our visit and we basically had to figure things out for ourselves, or constantly ask. (This should all be available in your room or through a TUI rep) you also have to pay 150 Euros tax at reception. Going back to room service, don’t get me started on that! We were AI, so you would think with AI, everything would be available… Wrong! The next morning (After waking up to amazing views from our room, that we hadn’t been able to see the night before due to the long wait in reception, then it went dark) we contacted the main desk for room service, only to be told that room service was a 5 Euro extra charge, and that we had to order it the day before, aye? Never know anything like it in AI. But the lack of AI gets better. So there is a mini bar in your room, where they do stock it daily, well except for the lack of lagers, yes, you only get two per day, where me and my husband liked to sit on our balcony and have a drink, as the night time entertainment was abysmal, to say the least, with the exception of a couple of nights, so we would go up to our room early and have a few drinks on the balcony, not particularly wanting to traipse up and down the stairs for drinks, but my husband did request for more to be put in, which they did cater for. Now back to the night time entertainment, we didn’t come here to party just more for the relaxation, sun and views. But the entertainment was appalling and like watching the European song contest on repeat, I’m sorry but it was awful. The rooms were spotless, and were stocked with tea/coffee/cream/sugar and water, although they were a little outdated but the views from our room were spectacular when we woke up. The food is nice, but can get a bit repetitive some nights, so we chose to eat out a few nights. The bus to Corfu town stops directly outside of the hotel reception and is about a 25/30 minute journey and well worth the visit, we visited twice in our stay. Most of the staff are absolutely lovely, but some can be a bit off, but you quickly learn which ones to avoid. I needed a can of hairspray so went to the hotel shop and they were charging 9.80 Euros for a tiny can, I don’t think so!😂 You’re not allowed to take food up to your room, even on AI, which again is shocking! So we just snuck it up. We’ve paid for it, so we will take it for if we get hungry later. You get one visit out of 5 days to the Mediterranean beach restaurant and oh my word, it was disgusting. Glad we only got one visit, as I don’t think we could have stomached another, the tuna fish I ordered was as dry and hard as a flip flop (the stray cat enjoyed it though) and my husband ordered medium rare steak, which they told him it would fill him, it was like frying steak, well done and tiny, not filling. They have the option to take ready made sandwiches, fresh salads, pastas and cakes away from the fridges by the bars. Which we took one afternoon to our room and the dressing on the pasta was sour and the sandwiches soggy. But the bar down by the beach, the take away food there is lovely. My full honest review and I may come across as nit picking, but I’m not, these are the things that spoiled our holiday and took away the five star experience, so would we go back? No, I don’t think so. This place caters for mainly the older generation with the entertainment they put on. Don’t get me wrong it’s beautiful, most of the staff are lovely, the views are spectacular, it’s clean and the buffet food is nice for AI, but sorry it’s most definitely not five star.

We chose this hotel for the views, tennis courts, number of bars and restaurants, and fantastic reviews about staff. The tennis courts were shut for three days for no valid reason, when queried at reception we were told it was due to health and safety. If health and safety was a priority, the metal spiral staircase outside would also be closed during rain - my partner (early 30s) slipped badly. The staff were fantastic, but unfortunately management (Spiros & Konstantinos) often caused issues amongst staff and whenever they were around there was a distinct difference in morale. I emailed the hotel about the tennis courts, and Spiros & Konstantinos suggesting they should take a less customer facing role. Following feedback both took up a more customer facing role, with one evening handing out heavily watered down brightly coloured 'tequila' shots to guests - hardly five star luxury. Nothing was done about the tennis courts. Nevertheless, don't let that detract from what is a fantastic hotel. The rooms were great, views breathtaking, and food delicious. I have a dairy intolerance and they were incredibly accomodating, with clear signage on the food, I can't stress how brilliant this was. Staff are incredible. Attentive, personable, friendly, and professional. A special mention to Leonidas in the beach restaurant who took time at the end of his shift to show us secret places on the Island on a map. Further special mentions to Nikos in the buffet, Enzo, Alex and Katerina in the bar, and Carolina who was running drinks around the pool. The hotel should build their staff base on these wonderful people who provide true five star service, especially Enzo's five star espresso martinis! Not management who nitpick and find fault in everything staff do, even if what they're doing is faultless. We felt the number of amenities was reduced, with two bars not open and a restaurant also not open (not clear if this restaurant is included in AI), which was a shame. It'd also be nice to have small bottles of wine in the in-room fridge, and availability of bottled water around the hotel. The all inclusive offering was good, if you're used to all inclusive. It was a shame to see Havana and Gordon's advertised as included in the bar menu, but not used in the drinks when ordered, with a local spirit substituted. The snack fridge around the bar was poor, it wasn't clear if these were included, or how you can access. The cocktails at the bar were fantastic, as was the house wine which came as a very pleasant surprise. All in all, whilst it might not sound like it, we had a fantastic time, at a good hotel, with superb food and drink, and special views The staff really make this hotel special. We can't give it a 5* rating due to the choice in amenities being reduced to what was advertised, and management causing issues with staff.