Atlantica Thalassa Hotel

From the moment we arrived, after a very late check-in, we were greeted with a warm and genuine welcome. We were also presented with gluten-free and non-gluten-free sandwiches, and snacks and beverages to munch on, which was a great touch after our travel. The recently refurbished rooms were excellent, although we did feel that they lacked storage in the room—this being especially difficult with three of us needing to stay in a single room for two weeks. The Front Office Manager, Ms. Edyta Arsenikou, graciously organized a meeting for me with herself, the chef, Mr. Starros, the Hotel Manager, Mr. Dionisios Xenos, and the Restaurant Manager, Ms. Diouisia. At this meeting, I was offered the choice to either pre-order my gluten-free food each day or ask the chef to prepare a special menu for the fourteen-day period. I chose the latter. They assured me that nothing would be cross contaminated and if I wanted to have something from the buffet that they'd make it fresh for me in the back kitchen. I also appreciated noticing that previously I had mentioned that certain items really needed gluten-free representation, so they installed a gluten-free toaster in the back kitchen as well. The breakfast staff, and the waitstaff in general, were simply excellent. My family wishes to make a special mention to Christina, who went the extra mile for breakfast and lunch service to ensure all visitors left with a smile on their faces. I would also like to take the time to thank Ms. Diouisia and Ms. Zografia, who ensured my gluten-free requirements were met and that I had a daily dessert 😂. Chef Starros should also be particularly praised for preparing some of the most outstanding dishes I have ever had the good fortune to experience. I would highly recommend this hotel to other gluten-free and coeliac travelers. The bar staff, Alladin, Iranda, and Anna, were equally as attentive. Although we apologize for forgetting all the names, we can definitely say that all of the members of the team had provided impeccable service. As animal enthusiasts, we were also pleased to discover that the hotel cares for the local cats and kittens wonderfully. When we informed them that one of the kittens had a sore eye and was struggling to open it, the staff at once informed the lady in charge of caring for them. She arrived early the next morning to address the problem, and this reassured us immensely. This hotel is absolutely fantastic and extremely close to our hearts. We hope very much that future visitors will have just as great an experience as we did. With grateful thanks again Ellie McGowan and family

We visited for 11 nights on 27th July 2025 and had an amazing time. We have been coming here as a family for many years now, and it never disappoints. We arrived at the hotel at 2am, and was shown to our room by the man on reception who helped get our bags to the room. We had a family room facing the tennis courts (302) and a double room (312). Both rooms were spotless, and the recent room improvements have made a massive difference. The new air con is great! Restaurant - There was plenty of options in the AI restaurant, from Greek dishes like stifado and moussaka, to fish to pasta and pizza which were both a hit with the kids. We couldn't fault the food and was always a variety to choose from. There is also a snack bar that serves gyros, toasties, burgers, hot dogs, chips as well as other snacks from 12 - 5.30. The beach is just at the end of the road, 5 minute walk at the most. It is stoney so wet shoes are needed but after around 25yards into the sea you get past the stones/rocks and it becomes sandy. Great views of the sunset and Bodrum, Turkey from the beach. We also asked reception to book our hire car. They did everything for us and all we had to do was meet the man at reception to pay and get the keys on the morning we wanted the car. A trip to Zia and Paradise beach didn't disappoint. We went to Kos town a couple of times and it couldn't be easier. You can either get the bus from just outside the gate or ask reception to book you a taxi. It is only around 15 minutes to Kos Town from the hotel. 100% recommend this hotel. Thank you again to Edyta and the Team!

We’ve just returned from a brilliant 10-day stay at this hotel, and overall, we had a truly enjoyable holiday. The refurbished rooms are a huge improvement – modern, spacious, and well-designed. The beds were incredibly comfy, and the air conditioning was a lifesaver in the heat – it worked perfectly throughout our stay, especially with the extra card we requested so we could leave it running in the day. We had made a request prior to arriving for a room with a balcony that gets the evening sun, and the hotel did just that by giving us one overlooking both the pool and the sea. Housekeeping did a good job with cleaning the room daily, keeping everything tidy and fresh. The only minor inconvenience was having to go down to reception a couple of times for toilet rolls that had been missed, but honestly, it was no big deal and quickly resolved. Around the pool and at the lobby bar, the staff were all working extremely hard. Even during busy times in the evening, when queues for drinks did form, the team kept things moving efficiently and no one was left waiting for too long. Restaurant staff were equally impressive – friendly, attentive, and efficient when it came to clearing tables and seating guests. The food overall was very good, with something for everyone every night. We especially enjoyed the variety and quality during the first few days. That said, after a while, we did notice some repetition, particularly with grilled chicken and pork featuring heavily most nights. However, the snack bar really made up for it – the pitta gyros were absolutely delicious and became a favourite! The entertainment team deserves a huge shoutout. Charmaine, Jaylin, and Kat were nothing short of amazing. They were full of energy and enthusiasm from morning till night, making sure there was always something fun happening throughout the day. Their evening entertainment was equally impressive – always engaging and welcoming, with a great ability to get everyone involved. They also took the time to chat and genuinely connect with guests, which made a big difference in creating a warm and friendly atmosphere. We never had any trouble finding sunbeds by the pool! That said, a few of the loungers could do with replacing, as some were a little uncomfortable or had broken backs. All in all, our 10 days here were fantastic. I’m sure we will be back very soon!!

I highly recommend this hotel it was amazing me and my family absolutely loved it the staff were amazing the entertainment team were amazing I loved the food plenty of choice I have even booked up to go back next year for longer best holiday I've had in a while

TL;DR cons: Food is often met with disappointment 10-20 minute wait for drinks after 8pm in lobby bar Hotel lies about pool bar being open until midnight Weird barman/waiter Safe is not free Basic items in room don’t always get stocked up Couldn’t get a taxi to Kos for evening meal TL;DR pros: Most staff very happy and enthusiastic, willing to help Easy cheap taxi to Kos in the late night Short wait at pool bar during the day No fuss with sunbeds Great entertainment throughout the day I am 20 years old and came to this hotel for a week with 3 other friends. The hotel overall has everything you need, the bar is not too packed (during the day), the activities throughout the day were very good, led by a great team, there is not much worry about getting up early for sunbeds (they give you a leaflet once you arrive that reserved sunbeds before 8am will be removed), or maybe that’s due to the unpopularity of the hotel. The rooms seem clean. Taxis in the late night are quick to get and all accept credit card. Everyone in the hotel (apart from person mentioned below) is very happy to talk to you and help you, all with a fun enthusiastic attitude. On the Tui website it says the pool bar is open until midnight. THIS IS A LIE. Most days the pool bar closes at 7, only if there is an event on that night will the pool bar stay open until 11, not even midnight. In the night, the wait for a drink at the lobby bar can be around a 10-20 minute wait, which is usually operated by one person. One of the waiters/barman was very strange I think his name was ‘Stravios’. He kept staring at me every time I walked into the restaurant with his mouth open smile, as if he was laughing at me. When I tried to speak to him, he gave me this lost look and made the situation very uncomfortable and awkward. One time while queuing up at the bar he approaches me as if to take my order when there were clearly other people in front of me. I told him and he just looks at me smiling with his mouth open as if I’m being the idiot. Just so strange. He ends up just turning around murmuring under his breath. I wanted to complain to reception but I guess I didn’t know what to say. We tried to get a taxi to Kos at 6pm, we were told by reception the taxi could be, and I quote, ‘between 10-50 minutes’. We ended up waiting an hour to then cancel the taxi and get a bus instead. I only did this the once, but there were many others trying to go to Kos at the same time and had to revert to the bus like us. The safe is not free to use. The room service was strange too, certain basic items were forgotten like tea, milk, towels and soap. I went to reception more than 3 times just to ask for these basic items which already should have been provided by housekeeping during the day. Umbrellas are provided next to the sunbed but you can not move them. I’d really suggest they just have little tables for cups, would make the cleaning much easier which brings me to my next point, there was one person who didn’t work at the bar but just went round the pool picking up dirty cups. He would literally disturb you just to get your empty cup from under your bed. Luckily he didn’t work every day. If you want a holiday with half decent food, do not come here. The bacon tastes fake, the juice tastes like sweetened water, and there was just a general feeling of disappointment with trying every food. There is a large stand that actually has many types of oils, spreads, strong cheeses and SEASONINGS which is an absolute lifesaver. I can only assume that the hotel expects you to season your food because it definitely tasted like the chefs did not. In conclusion, I would say there is nothing impressive about this hotel, nothing stand-out worthy. If you want a treat, don’t come here.