Atlantica Thalassa Hotel

Overall, the staff were excellent. Super attentive, friendly, and polite. The hotel was super clean and well-kept, the pools were a decent size, and the rooms were spacious with very clean bathrooms. The hotel also had nice hill views. Would definitely come again if the food was improved. The beach was super rocky, so we wouldn’t bother going there. We’d rather stay by the pool. Three staff members really stood out: Marta at reception provided excellent service and was super helpful with every question we asked. Marcus at the bar gave great customer service and drinks. Best till last, Freddy. Excellent customer service, catered to every request, very polite, and very friendly. In terms of getting into Kos Town, it costs around €10 each way by taxi, and the hotel can book this for you. The drinks were nice with a good selection of cocktails, but if you want something that’s not included on the all-inclusive menu, it costs around €7, for example, a piña colada. The beer they serve is Zythos. Pros * Nice-sized rooms with clean bathrooms * Great hotel staff * Nice-sized pool and a good number of sunbeds. We went early in the season, so we always managed to get one * Easy to get to Kos Town via taxi * Hotel was very clean and well maintained Cons * The biggest letdown was the food. The gyros Freddy made were lovely. However,beyond that we wasn’t really impressed. Breakfast was okay, nothing to write home about, and there were no custom omelettes like in other hotels. Dinner was not great at all. Nothing tasted great or left us wanting seconds. They seemed to cook pork chops and chips every day, so it would have been nice to have more variation in the meat options. There were some other dishes, but none really hit the mark. * The beach was very rocky and not really worth using in our opinion. Although there were a few sunbeds there, we preferred staying by the pool. * There were also a couple of cats roaming around the lunch area, which we didn’t really appreciate, but if you don’t mind cats, this won’t be a deal breaker. * No water bottles were provided throughout the stay despite it being all-inclusive. You could refill bottles in the canteen or by the outdoor bar, but if you wanted actual bottled water, you had to buy your own. Unless you want to pay €10 for a case at the hotel mini mart, you’re better off walking 15 minutes down the road where you can get six 1.5L bottles for around €2.80.

I’m writing this review as I spend my last few days at the hotel. The hotel is aesthetically very pleasing to the eye, clean and well maintained. The staff are lovely and have been very welcoming. The view from the hotel is fantastic and the sunsets are unmatched. However, whilst I have been here some of our party have been very ill with a tummy bug. This was reported to management and the TUI rep who were both immediately defensive stating that it was nothing to do with the hotel, to which we did not say it was, but we wanted to make them aware just in case more people came down unwell. We do not know what caused the illness, but suspect it could be something to do with the food in the restaurant as it is not temperature checked and was regularly cold by the time we went to eat around 7.30-8pm. There was also a very limited selection of food. We did not get to taste real authentic Greek food in the hotel and had to resort to having dinner out of the hotel on more than one occasion just to see what we were missing in respect of authentic Greek food. We are hoping the à la carte restaurant will redeem our opinion of the food in the hotel, but do not have high hopes. It is such a shame as we have loved everything else about the hotel. Constructively, it would be better if the grill section of the restaurant offered a variety of grilled meats and fish so people had more choice than just pork which has been the only option most nights. The other issue is that we have experienced is that the fizzy drink is flat quite often. The other issue is that there is a large step around one side of the pool that is quite dangerous and think that this needs to be looked at to ensure that someone does not fall over and hurt themselves. The other issue is that they had been mornings when we have been woken by music playing at the restaurant loudly at 7am. This has been rectified since it was mentioned to the staff, which is positive. On the plus side, Kat from the animation team is fantastic and the bar and waiting staff have all been extremely attentive and could not do enough for us. Despite the issues with illness and food we have had a lovely relaxing holiday. If the hotel can make these tweaks suggested above then we would consider returning in the future.

What an absolute gem of a hotel. Nothing is too much trouble for the staff who are all friendly, attentive and very helpful. The setting is beautiful. The hotel, guest rooms, pool areas are all immaculately clean and tidy. The food choices are excellent with different options every day. The food itself is of made from good quality produce. The cocktail choices are superb and there’s even a well stocked shop on site for all your holiday essentials. The evening entertainment was also first class. The location is really quiet but only a short taxi ride from the centre of Kos. We couldn’t recommend this hotel more highly. We would definitely come back again.

What a delightful hotel.nothing is to much trouble at this hotel .the bar and restaurant manager stamatia goes above and beyond for every guest .very clean hotel .the entertainment team are exceptional especially cat whose energy is infectious all in all a lovely hotel. a short taxi ride from kos town .

We had amazing time I loved this hotel to say this was our first hotel as a family staff and entertainment and food and drinks was amazing I definitely be going again we went at the end of September to October for a week amazing experience even meet amazing people also who was staying in hotel bus wasn’t far to go kos town even walked sometimes