Atlantis

Just got back from one of the best holidays we’ve ever been on! Ignore the negative reviews. The hotel is spotless very clean cannot praise the cleaners enough always have a smile on their faces and say hello. Hotel staff all extremely friendly and go above and beyond to help. Plenty of food choices even for a fussy eater snacks available in the day at the outdoor restaurant including pizza and ice cream. Entertainment on the nights is a good standard. The beach out the back of the hotel is fantastic lovely clear water great for snorkelling. Kos town is a 30 minute walk or you can get a bus outside the hotel. Shop onsite. Lots of pool bars 2 lovely swimming pools never had any issues getting sunbeds even at 8.30-9 o’clock. Loads of seats to sit at during the day and when watching the entertainment on the night. Some people have moaned the rooms are dated they are perfectly fine unless you plan on spending all day every day in the room why would you be bothered? A bed to sleep in and a shower is all you need. So if your looking for a nice beach front hotel with a friendly atmosphere this is the place for you. Highly recommend getting up and watching the sunrise. Amazing

We spent two amazing weeks at this hotel. It has many great points, but for sure the best one — and this should always be the most important — is the people working there. We had the opportunity to meet great people: hardworking, dedicated, and also incredibly talented with babies and kids! We met kind and helpful people around the restaurant, but not only there — housekeeping, the different bars, and more. I would like to name some of them here to show our gratitude for their dedication and for taking such good care of their guests. Claudiola, Romina, Antonia, Maria and Margarita from the restaurant were extremely attentive and always happy to help. We miss them already! Anastasia from the bar was always very kind and smiley. Anna from the pool bar made great cocktails and was so dedicated and communicative. And Vincent from the pool restaurant — such a wonderful person. There is a strong Filipino team working at the hotel, and for us, they were always stars, performing their jobs with such dedication and professionalism. We are very grateful. The hotel has a great team in general, and this is definitely part of its success. The rooms were cleaned every two days, very efficiently, and whenever we needed anything, we could rely on the housekeeping team. :) The reception staff were always kind and helpful, and the food was tasty. Just a note about the taxis: once, we asked reception to arrange a taxi, and one guy asked for €5 for pre-booking. He also mentioned that without pre-booking, we might not find a taxi the next day. My suggestion to any guest would simply be to ask reception to arrange one 20–30 minutes in advance on the day you need it and avoid paying this extra charge. Whenever we booked a taxi on the day, they were always on time, with a waiting time of around 4–8 minutes. Kos Town is about a 30-minute walk or 8 minutes by taxi. There are also some good activities organised by the hotel, which makes the stay dynamic enough. There are enough sunbeds for everyone around the pool, even though some people still go early to “book” their spot. I know the hotel tries to prevent this by putting rules in place, but I also know it’s not easy to control. Overall, we had an amazing holiday, thanks to both the people and the hotel facilities. I hope this message can somehow be shared with your team because, from my experience working in and with high-level hospitality hotels, I know how important it is to give staff the recognition they deserve. Thank you, Atlantis Hotel, for making our stay and experience so enjoyable. Who knows, maybe we’ll meet again!

Fantastic week! We came here on our first all inclusive holiday and can’t recommend it enough. The staff were friendly and helpful on our arrival giving us places to visit. The food was great - particularly the gyros from the ‘tavern on the blue’ by the pool. A good selection of drinks on the all inclusive too. We watched some of the evening entertainment and were pleasantly surprised. Lots going on during the day in the pool and on the beach too and plenty of shaded areas for those who want it. We really enjoyed sitting in the ‘lounge bar’ on an evening and spent a couple of mornings on Atlantis beach too. We had an issue with our air conditioning unit during our stay but staff were quick to help and we had a new unit fitted a day later. We booked a sea view standard room but got upgraded to a bungalow with a sea view free of charge and managed to get a late checkout for not much at all - we still had access to our room and our all inclusive until 6pm! We would 100% visit again and recommend the hotel to anyone, there is something for all ages to enjoy too.

Stayed here for 7 days and was okay but would not return. Reviews are very mixed so wasn't sure what to expect. It's definitely not a 4 star hotel, a 3 star at the most. The room was clean and spacious but the beds not comfortable at all. Very dated as I expected but was satisfactory for us, apart from the ants of course. The drinks are awful. Still dont quite get why you can have cocktails in the day but not rum and coke etc. Makes no sense. You can add an extra shot of alcohol in your cocktail but cannot have the rum etc separately. The food was decent but practically the same stuff every day. The sun lounger situation is okay as there were plenty of beds till about 10am but no space really to put them anywhere. They are all stacked up so you have to get them yourself, which is fine but finding space is another thing. The umbrellas are screwed to the floor and there aren't too many so you have to be up very early to get one of those. It was 40 degree heat and unbearable to lie in without any shade so more umbrellas would be helpful. The pools were good and a nice temperature to cool off. The beach was okay but you will need swim shoes as very pebblely and honestly didnt mind paying 5 euros for a bed. They were much nicer than than the pool beds, which most days at least one of our family members practically fell through the lounger as they are either broken, ripped etc. The staff were very friendly. We didnt really watch the entertainment or join in but looked good enough if you like that of an evening. We had a good holiday and Kos is beautiful but would not return to this hotel, which is a shame as ive never been anywhere where I wouldn't return again.