Atrium Palace

Wow…what a place and what a holiday we have just had! We went with our two children (4 & 1) and loved every minute. We booked this hotel because of the 5* reviews and we were not disappointed one bit. From the moment you arrive, the welcome from the reception staff & drinks on arrival were so warm & made you feel instantly at home. We were upgraded from a double room to a family suite by the hotel which was such a nice touch. The room was very spacious & extremely clean. Without fail our room was cleaned everyday and the minibar refilled. The whole hotel and its grounds were so clean too and every single member of staff when you walked around the hotel always said hello and wished you a beautiful day which in itself was so kind and made you feel so welcome. The pools were cold but that didn’t stop our 4 year old! He was in there all day, everyday. Jason is the lifeguard at the main pool and our kids loved him, he introduced himself on our first day and was so lovely throughout our 10 day stay, always popping over for a chat or to help me get the kids out the pool when I needed it 😂! The food is honestly the best we’ve ever had at an all inclusive hotel. The main buffet restaurant had so much choice, everything hot & never struggled to get a table or access the food. The waitress, Michaela, served us every morning at breakfast and ensured that our orange juice and coffee cups were never empty, always with a lovely smile too. The al a carte restaurants were simply stunning, the food & service were top class and we ate at one of these restaurants most nights. It was so easy to book them on the app and you are able to eat in them as many times as you like with premium all inclusive. Our favourite restaurant was Asterias, I would recommend this to anyone regardless of which board type you are on. The food is simply divine and the service from the waiting on staff is even better. The chef, Gannis, came out to speak to us one evening which was a really nice touch. A very special mention goes to Spiros, Harris & Stratos at Asterias. You were all so kind to our family and we had some wonderful times at your restaurant, you are all brilliant at your jobs and we wish you the very best - we miss you already!! To put it simply, this hotel could not have done anything more for us during our stay. If we had any issue, they ensured it was resolved promptly and with a smile. Thank you Apostolos & your team, we can’t wait to come back.

I’d booked my trip as a luxurious getaway just before the peak season, a chance to recharge and reset. What I hadn’t expected was quite how luxurious, personalised and relaxing the holiday would be. If, like myself, you’re more than used to doing everything for yourself then the wraparound hospitality at Atrium Palace might be an adjustment! Staff are so incredibly attentive and take note of the little things that make a big difference. Whether it’s the bar staff knowing exactly how you like your drinks, the restaurant servers and hosts making note of your tastes or favourite seat with a view, the pool staff checking in or all staff picking up on my solo travels as a woman and making sure I felt safe and looked after. There’s not a single complaint I could make of the staff, the hotel, the food or the luxuries that slip into the Atrium experience. I booked a land tour and a boat tour to explore the island and both exemplified the openness and warmth of everyone I met. The boat tour was so incredibly worth it (booked from the beach hut) and had the perfect mix of sail, swim and see to explore the parts of the island only traversable by water. The land tour highlighted the people, produce and geography of Rhodes- well worth the views and early rise! The reception staff helped me navigate to Rhodes city by bus for a self guided ramble of the new and old towns, far easier than a drive in a rented car or taxi. The food was all incredibly delicious and there was plenty of choice and cuisines across the buffet, a la carte and gourmet restaurants, I upgraded out on premium all inclusive from half board and it was more than worth it with trips to restaurants or bars simply a choice of what tickled my fancy rather than worrying about price. I’d suggest the all inclusive package and I made use of all of the included amenities, taking a trip to Atrium Platinum for a meal and taking in the views of Turkey across the sea. As a runner, but not one to run in blistering heat the gym was incredible for getting in a treadmill run, the spa pool offered a comfortable alternative to the plethora of pools dotted around the resort. The pools around the resort offer opportunities to relax with the pool bar’s playlist while reclining, or the sun beds closer to the kids club afford a quieter atmosphere, or the sun beds by the main bar and restaurant offer a view of the whole resort or the sun beds by the beach, the options are endless. Lucas at the beach ensured trip was smooth sailing, I was well taken care of and had the personal touch of chatting each day, I didn’t feel like a guest or customer but included more than that, something that felt so important and kind while traveling solo.

As always perfect service and happy faces from management and staff Special thanks to Gabriela ( Guest Relations ) and all reception / valet staff notably Despina and Franco Restaurant - Katherina / Emma / Spilos / Sofiris Spa - Sevi and Alex Beach - the main man Lucas ( full of happiness ) And the other main man Mr A ( Apostolos E.... General Manager ) for keeping all the staff happy Looking forward to returning - Dave & Frie

Absolutely gorgeous Hotel, very striking building, grounds and facilities immaculate but what makes this Hotel for me is the staff, what a Wonderful Group of Friendly Helpful people. Nothing is too much trouble for them. Couple of suggestions, needs a more experienced, outgoing Entertainments staff. I don't know their names as they never introduced themselves. Played in Table Tennis and the organisers played 3 games each and I had 1.... not quite how I expected it. My single largest issue with this Hotel is the fact that we paid for a side sea view but couldn't sit outside without getting gassed by Smokers on all sides. My suggestion would be to segregate areas for smokers and non smokers, would make a massive difference. Spoiled our enjoyment of what we paid extra for. Food was lovely and varied, Rooms were finished to a very high standard and cleaning staff/Roojm service was first class. Evening Entertainment was of a high standard as it needs to be as there is nothing else within walking distance. I know what this Hotel offers and I would go back if I wanted a nice relaxing Holiday reading my book by the pool. We did go into Lindos which cost us 16 euro there (in a Taxi booked by the Hotel) and 12 back in a taxi picked up at the square. We also booked an Excursion into Rhodes Town at the Hotel for 35 Euro each which was first Class with a lovely Driver. We had about 4.5 Hours in the Town which was just about right to see the Harbour, Old town Markets and grab a drink and a bite to eat. Once again I can't compliment the staff enough, they are such lovely, friendly people, it was our first time at the Hotel but it didn't feel like it as we were made to feel so welcome