Avalon Palace Hotel Zakynthos - Adults Only

On the whole the hotel is very good and the staff were so friendly and welcoming. We stayed in a suite with a private swim up pool which was amazing. The buffet meals were good with the breakfast selection being vast and the evening buffet pleasantly simplistic offering enough choice without having to manage too many options. The hotel is a challenging walk to the town and would highly recommend a taxi which the front desk will arrange. Zakynthos is self is a sophisticated and well pointed town with plenty bars and restaurants without being loud and raucous like party town Laganas about 20 mins away. Positives: This is an adult only hotel and the view of Zakynthos bay is amazing. Negatives: The island seems to have an issue with wasps and the hotel is no different. Eating outside will be in the company of several. In summary, I would highly recommend and consider visiting again.

Great location, with a beautiful view from the rear of the hotel. All public areas were clean and pleasant. Our room was clean and of an acceptable standard, although dated. Daily room service was good. Pool towels provided daily. WiFi was free with a very good connection. The staff were excellent. Polite, helpful and friendly at all times. Breakfast was acceptable, I have no complaints. The evening meal was another matter. This fell well below what I would expect from a hotel with a four star rating. A limited food selection and a menu that hardly varied throughout our stay. The quality also left a lot to be desired. The hot food, wasn’t. This hotel was sold to us by TUI as an adult only hotel. This is incorrect, as children of all ages were guests.

Lovely hotel in a beautiful setting. Our room was comfortable and very clean with a safe, kettle, TV, bath and a shower. Staff were very friendly especially Efi, Boehena and Mirrella who welcomed us at breakfast and lunch, . Alex and Constantinos in the evening for dinner, always with a smile.

We really enjoyed our stay here for two weeks. We had a suite with a private pool which had incredible views over Zakynthos Town. Overall the hotel is great. The breakfast was really good with lots of choice every morning. The outside seating gives you the same views as our room did which was a lovely setting to eat breakfast. Even though we didn't use the main pool it had plenty of sun loungers and is spacious. The hotel is listed as 4 Stars so we paid the 10€ per night tax but that does give you certain expectations of standards and service and this wasn't met consistently. The room had some issues with cleanliness e.g. walls need painting, the shower had some mould and the chrome not buffed on arrival was noticeable. We weren't asked about our stay in the two weeks we were there. The reception team are really helpful with booking taxis and hiring a car but we found the team at breakfast sometimes moody and stroppy. Not even a "Kalimera" or a smile some mornings which are the basics of hospitality and something the manager needs to observe and correct. The blonde girl in breakfast however was friendly and pleasant most mornings. She even said hello to us when we saw her in the town. We did have an issue on a Saturday night where the room next to ours had left their TV on and at 2am was still very loud. We spoke to the night receptionist who eventually did something to turn it off as the guests weren't responding. It would've been nice if the manager or reception team had spoken to us about this the following day. Overall we did enjoy our stay just a few minor issues which didn't spoil it. The views are stunning and it really made our stay special.

We recently stayed at the Avalon Hotel and overall had a really lovely experience. We booked the suite with the private pool, which was absolutely amazing--definitely a highlight of our stay. It was a perfect touch of luxury and made for a very relaxing trip. The breakfast was also very enjoyable. While the selection wasn't huge, everything offered was fresh and super tasty. All the staff we interacted with were friendly and polite, which added to the warm atmosphere of the hotel. That said, we did encounter a few issues related to room cleanliness and privacy. Upon arrival, we noticed hair and a razor cap left in the shower, which clearly suggested the area hadn’t properly been cleaned. After using the shower, we discovered the drain was blocked, causing water to flood the room. We had to use all of our towels, including the ones provided for the pool, to soak it up. Reception was informed, but unfortunately, the problem couldn't be resolved until the following day. Eventually, the shower was fixed and the used towels were taken away. We also had some confusion around the hotel's cleaning policy. Initially, we had a "Do Not Disturb" sign on the door, which was removed by a staff member who informed us they no longer allow them. When we asked for our privacy to be respected but still wanted regular cleaning, the response felt a bit dismissive-saying they wouldn't clean room until we left. Later, while we were in the pool on our balcony, the cleaning manager entered our room unannounced, stating she had knocked twice. The layout of the suite is long, so more time should have been given before entering, or ideally, she should have waited for an answer. Aside from these issues, the hotel itself is beautiful and we thoroughly enjoyed our time. With a bit more attention to housekeeping and guest privacy, this place would be close to perfect. Would still recommend for the great amenities and overall experience.