Absolutely a joke, the entire villa is huge and spacious, unfortunately there is just one smallest air condition size only in the bed room. It’s extremely hot inside the villa. I totally don’t get it you can invest to something like pool, furniture and others but you can’t invest to the cooling system which is the most importance in a tropical country. Staff mentioned to us, if you’re getting too hot just open the door and let the fresh air come in, common girl you grew up there and been there for your entire life. How can we open the door and let the bug and ….. come through, it doesn’t make sense for us. On the bed, there is heaps of bugs and ants, we got bitten by them a couple times during a night Bathroom is incredible in a poor condition, we can’t leave our cloths inside the walk-in wardrobe which is next to the bathroom coz the badly smell from sewage come though from the opening bathroom wall as well as mouldy smell. Nearly choking many times. The bathroom on advertising photo with booking.com is totally difference from the property as presented. Shower head is poor condition it need to be replaced, the floor is not far off either, all the water is not go through the drain properly it can cause damage to wardrobe furniture. This is why mouldy smell coming from. The toilet seat can’t keep still, they weren’t mounted it properly. Kitchen bench top is completely disgusting, there is heaps of a mark leftover on the surface, also inside the kitchen draw. There is rubbish in there, room service left the straw inside used bag, then he tried to make an excuse by saying I left in there for purpose. I can make it better by tomorrow. Everything as we explained, it’s all true story, it’s very bad experience for us. We never ever come back here again. Highly disappointed and not recommended. We’re not feel safe to be there at all, the only thing that we can do is just packed up and asking for the refund. This place is completely ruined our Bali trip.