We have just had an amazing stay at the Bali Rani hotel in Kuta. The hotel staff are fabulous... From check in to check out, the staff could not do enough to make your stay as comfortable and satisfying as possible... We were upgraded in room which was a lovely surprise. Everyone worked so hard and we're so friendly and charming. The hotel was on a busy street in Kuta, but as soon as you entered the lobby, and courtyard, the authentic sounds of music and water immersed and you felt a million miles away from the bussle of the street. The rooms were clean and the hotel spotless. Our bed was hard,however a topper was provided and pillows changed, no trouble at all. The restaurant and bar were very reasonably priced and had some delicious authentic Indonesian food. The pool area was so quiet and relaxing, and we had an amazing couples shared spa experience which was amazing value. We could not fault anything. Thankyou to all the staff, we will miss this place. Kuta, was an ideal place to base yourself and we had numerous days trips with private drivers to Ubud, ulawatu, Nusa Dua, Nusa penida, pandawa beach, Gwk culture park. Thankyou all