Coming to Banyan Tree Phuket is an amazing experience. Although August is rainy season, for me this is the best time to visit because in this period you can enjoy the resort without the crowds from the high season. I am a returning guest and you might even call me a bit subjective. Being familiar with Asia, I have said many times that Banyan Tree sets a global standard when it comes to hospitality. Main factor here is the incredible staff. Miss Kai was my housekeeper for the whole week. She was simply marvellous. Miss Yen made my breakfast a small celebration in itself, time and time again. All staff are local Thai and they are proud of the work they do and that shows. Also proud to work under a Thai CEO, Sittichai Jitnatham. Somehow his management style is the key to the company culture they foster at Banyan Tree Phuket. When staff is happy, guests are happy too! I will be back!