This was our third visit to Barcelo Sands, as we come in a large group, (the others more regularly). We have absolutely loved this gem of a place, but this year felt a bit different!! The change on the AI has been highly disappointing, as a lot of the drinks previously allowed are now taken off or you pay an additional premium when you order them. The food has gone down hill quite a lot, something you see in other reviews, and the kids pool floor really needs a revamp. It’s a shame as we do love this place and the reasoning why is the rooms are perfectly clean, spacious and modern but the main reason is the staff. Maria on reception is an absolute gem, nothing it’s too much to ask, and she is a credit to Barcelo! Thank you Maria. Laura, Michael, Alexis, have been there for years and are the reason we return for their fantastic service. Bit of a mixed review, but I’m sure one day we will return.