Overall very poor experience, staff at the coffee shop/ potters and door guards were excellent. Manager / Reception and some restaurant staff were both unprofessional and lacked basic customer care skills. Stayed there for 4 nights, 5 days in a row the breakfast was unacceptable - Food was cold, all breads were stale / croissants were hard. Quality of food was poor, no flavour and very poor selection, no cold meats or yogurts. Several guest were complaining about the food. Manager / reception staff slow to react to problems. Took them over 24 hours to unblock the shower drains that were blocked which flooded the bathroom. Found house keeping staff using my stuff and the service member at breakfast with his feet up on the buffet table. I would recommend that you stay away from this place - poor value for money, the food served at breakfast was unacceptably poor.