Biltmore Coral Gables

The cigar smoke ruined dining experience. My husband started bringing me here 4 years ago after our son passed away - for change of scenery - the outdoor dining with parrots and other beautiful birds was magical & my favorite part of trip ( from St Pete ) as is everything about this beautiful hotel. However, this year , no one was allowed to eat in the open patio -except one table of cigar smokers - both nights - & the best tables in the covered lanai ( with view of fountain , orchids and birds) were ruined as they were too close to the smoke. So F everyone else & let one table have entire fountain area to smoke.

Terrible experience. Went for conference. At check in, the front desk person spoke very broken english. Only thing he said clearly was "you're with a conference, you get no benefits" (I'm an iPrefer member). After giving me my keys for a 2nd floor room, he pointed to the elevators and said something like "stairs or elevator". We got on the elevator, and there was no second floor. We went up and down the elevator, back to the main lobby where a bellhop said it was in an adjacent wing, and I would have to take the service elevator or walk up the stairs (with luggage and bruised ribs). Spent the week up and down the service elevator, which was disgusting. Each time on bottom floor the gym attendant tried to sign me into the gym while getting on the elevator. On Friday, we planned to sit at the pool before our Friday afternoon flight, but they took away the chairs for "an event later in the day". Room was OK. Tight sink layout for two people. Restaurant was very good, which gave the second star.

I came here in February 2026 for my friends wedding that was at the Biltmore. Upon checking in, the staff looked miserable at the front desk. I booked through AMEX which stated check in could be at 12pm if available. My husband and I arrived at 1205. I asked the front desk if perhaps we could have a room available by 3pm as I had a wedding rehearsal dinner that night. The staff looked at me and said “today?” In a sarcastic tone. I explained that I would need to shower and get ready and they told me “you can use the showers at the gym”. The pool staff was friendly and our server was nice. Our drinks and food at the pool was good. I was the Maid of Honor in a wedding there. We were in a conference room to get ready. Several girls had continued to go out and ask staff for ice, our water refilled etc. they did not check on us and were not attentive. We were told if we had items in the Marbella ballroom we could get them prior to midnight, or the next morning. The wedding went until midnight so I did not have a chance to get them. I went down to concierge the following morning and she told me “there’s someone in there, you can go down and look”. I walked into the ballroom and there was another bridal party getting ready. The ladies in there were also shocked that I had been sent to find items on my own. I came back to concierge and gave her my phone number incase my items turned up. She called me to get my items. I had asked if someone could bring up my small items to my room and she said nobody was able to. Valet staff was friendly and respectful. Did not have good experiences dining at cascades or Fontana for breakfast. Absolutely not worth it. This was my first time at a biltmore and I do not think I want to stay at one again!

My wife and I had a wonderful stay at the Biltmore Hotel in Miami-Coral Gables, Florida, from January 22, 2026, through January 26, 2026. We attended a legal conference at the hotel. All of our breakfasts, lunches, and dinners at the hotel were superb, and all of the staff associates are top-flight. We enjoyed the large pool, and we also enjoyed walking on the grounds of the hotel. We highly recommend this historic hotel.