Blue Lagoon City Hotel

I stay at this hotel for one night wıth my family.The breakfast was sooooo goood.Our room was so clean and comfortable.The location was wonderful.Barista of hotel restaurant could have been better.(ice latte was terrible😁)

Just left the hotel 5 mins ago. What a wonderful stay we have had. The hotel, rooms, food and the staff were all amazing. They couldn’t do enough. Great rooms that were spotlessly clean every day. Great location 5 mins from the marina next to all the bars and restaurants. Woukd definitely stay at this hotel again if we were to come to Kos again. Keep up the great work guys 👍

Lovely hotel in the centre of Kos town. Very well located for all the historic sites and near to the many restaurants, bars and coffee shops. All the hotel staff we met were charming and helpful. I would definitely recommend you stay here if visiting Kos town.

We stayed in this hotel for six nights in mid to late May – one of these nights had to be arranged on the morning of our stay before the actual booking took effect. We had weather difficulties with the ferry and found the Blue Lagoon Group understanding and helpful in our predicament. This is a modern hotel with 133 rooms over six floors situated in a residential area away from the harbour. There is a Spa (but we did not use it). We reached it on foot having arrived by ferry from Turkey. (Queues for Passport Control were lengthy). There was little to no availability of taxis at the ferry port and walking to a rank on Dolphin Square only underlined that there was a lengthy queue for very few taxis. We walked for a total of 15 to 20 minutes with hand luggage only. The journey would probably not be easy for guests with significant amounts of luggage. We believe the hotel caters fully for guests with mobility issues. Entry into the hotel leads to a reception area with comfortable soft seating. There is more soft seating to the right side of the reception. To the left hand side there is a generously sized bar area with soft seating and chairs and tables (and a bookshelf!). Reception is staffed 24 hours. We understand there to be a car park beneath the hotel. There is some on-street parking. Our room was a Junior Suite. It was a single room but large and generously appointed with a balcony. Adjacent to the sitting area was a lobby with wardrobes and the wash-hand basins. There were separate rooms for the WC and walk-in shower. The wash-hand basins and the walk-in shower were both side-by-side doubles. Toiletries were excellent. There was a safe, a refrigerator (with water) and tea/coffee making facilities. Everything was clean, worked and had been well-maintained. All the linen and towels were of very good quality. We experienced no significant noise issues – there was occasional noise from the corridor and from nearby roads. Wifi was excellent and the air-conditioning was one of the best we have experienced! For very light sleepers the extraction fans were running continuously with a low thrumming – it did not bother us. Housekeeping in our room and throughout the hotel was exemplary. The condition of the public areas reflected a high degree of maintenance on a regular basis. We took breakfast each day and had occasional dinners. Breakfast was taken in a large room on the ground floor to the right of reception. We did not experience any crowding but it may become full in high season. Breakfast was self-service from a buffet, largely American style. There was a cooking station for omelettes, pancakes and the like. All food was well-presented, regularly replenished and of high quality. Occasionally we, as vegetarians, could not obtain a hot choice apart from fried eggs. We took dinner in the pool restaurant/bar. The quality of the food was high, it was a la carte, there was a good choice and service was beyond reproach. This bar/restaurant is on a lower ground floor adjacent to the swimming pool and separating it from a seating and lounging area. Whilst covered it was not enclosed and on one night proved to be a little windy. The hotel is a 10 minute stroll to the harbour where there is a multitude of restaurants. We found, in the streets surrounding the hotel, that there were rather better restaurants at a better price and with varied cuisine. The hotel is also about 10 minutes’ walk to the Old Town where again there are restaurants, but we felt over-priced and crowded. The main sites in Kos Town are within easy reach (on foot) and the Asclepion about a 15 minute taxi ride for which we paid 25 euros return (we got the return journey by ringing the driver). All staff were friendly, professional and most with good English. Some of the breakfast staff were less than fluent but compensated by being extremely helpful. The receptionists knew their jobs, they had good English, were knowledgeable and anxious to ensure our stay was enjoyable. The Pool/Bar Restaurant staff were exceptional. They were friendly, attentive and efficient. The hotel did not appear to take tour groups but it does provide accommodation to package holiday operators – we were independent travellers and it was no problem. This hotel provides a high level of service well beyond its four star rating. For guests not seeking a purely beach holiday it is ideal. We would highly recommend.