We have just returned from 7 nights at this fabulous hotel and had a fantastic stay. The staff all work incredibly hard to ensure everyone enjoys themselves and are well looked after. We are a family of 4, with two teenagers (age 13 and 16) and we all had a great time. We stayed in a two bedroom swim up room in block 8000 (see image of outside the room). This block is a great location, between the water slides and sports facilities and the main pools, and it feels very modern. The housekeeping and grounds staff also keep it spotlessly clean. There are lots of activities on throughout the day for both adults and juniors. These range from aqua aerobics, darts, football, volleyball etc. My one improvement suggestion here is that, for a 5 star, I felt it was missing the in between teen only activities that we’ve experienced in other chains we’ve visited (H10, Bahia and Holiday Villages). My reason for this was that there were several occasions where the teenagers were asked by the juniors activity lead not to take part in the junior water games because they were too boisterous for the smaller children. Whilst this is completely understandable as they were much bigger, some of them were not really big or strong enough to play safely with the adult men yet. The entertainment team are friendly and work really hard to keep guests busy all day long and they also put on shows each evening. We enjoyed watching the musicals one. If the evening entertainment in the outdoor theatre area isn’t for you, you can also enjoy drinks in two other bar areas (the main one under reception or the outside one near the shop and Italian restaurant). We enjoyed sampling the different cocktails and felt they were much better than the pre-made we’ve experienced in some other all inclusive we’ve stayed at (see images of some of the drinks menu). We enjoyed visiting the Italian, Chinese and Adventure BBQ A la carte restaurants during our stay. These are all included in AI but there is a fourth you can pay to dine in (we didn’t visit this one). You can book these on the app when you arrive. Our family enjoyed the Chinese best. We really enjoyed all the buffet food here and ate in both the Agean and Ocean during our stay. We tended to use the Avra pool restaurant for breakfast and lunch. Our children also enjoyed the crepes and the toasties or hotdogs from the snack bar near the beach. We spent most of our days around the activities pool, as this is also closest to the toilets, food etc. The staff here serve you drinks to your sunbeds and work really hard. You can book the sports activity courts on the app. We played crazy golf, tennis and padel during our stay. However, it’s worth noting that we booked the tennis at night and were charged an unexpected 10 euros to have the lights on to play. It doesn’t mention this when you book on the app so make sure you have the cash. You also have to put down a cash deposit if you want to use their equipment (racquets, golf clubs etc.) This is refundable and the amount is detailed on the app when you book but make sure you have some euros (50 euros for the golf equipment and 100 euros for the padel). Our teens loved the water sports activities on the beach and the team there were really friendly, knowledgeable and safety conscious. I’d recommend budgeting for some of these activities if you can (see image of prices). They did the crazy sofa and manta ray with their friends, and myself and my daughter did the parasailing, which was amazing! Tip: As others have mentioned, this hotel is very secluded. This didn’t bother us as there was so much on site to keep us entertained during our stay. However, as we had one day of rain during our stay, we decided to venture out via taxi to Kardamena. The hotel will arrange your outward taxi and it picks you up from reception but, be warned, the taxi rank in Kardamena (only way you can get a return taxi) is a challenge! This is because many people do not know how to queue and push in. Taxis also take a long time to come so we ended up waiting over 45 minutes in the rain and then had the challenge of getting in front of people that had just arrived and tried to push in front. Not really enjoyable or relaxing so I would recommend paying the bit extra for the TUI excursions, where you are guaranteed coach seats, if planning to go off site. Overall, we had a fabulous holiday and would definitely recommend this hotel to families.