As before, I always try to give reviews for others to go by, not to always give negative. The blue lagoon is a lovely clean resort with plenty of pools, and other entertainment to keep the kids and adults busy. If you wanted to venture out you would need cabs or I believe there is a local bus service but certainly not walkable anywhere. Staff are always polite, friendly and very helpful. The entertainment team are very lively, although I am sorry to say, I think they need to look at auto tune on the singing (sorry) Food is very much the the same as every AI report, lots of casserole type food, salad as well although from previous visits doesn’t seem to be the same choices - cut backs maybe. Onto the room - this was my main issue. I was put into an accessible room even though I didn’t request or need one. This is where I question whether this is 5* or not. The bathroom had a shower, where the shower head was far to low (I’m 6ft 2”) which made it difficult to shower but also there was no screen and water went everywhere - so dangerous, lucky not to be disabled after this holiday. There was a coffee table to put things on, but away from the sink. In the pictures you’ll see where the he towels are on the floor to stop the water covering the whole bathroom. The drain didn’t do its job, most water went round it In the lounge/bedroom there were 2 chairs and nothing else. Looked more like a doctors waiting room. In the defence of the staff, after waiting all morning to get a new room (wasted from my holiday) I was shown one but told I had to move straight away. I gave up and stayed in the accessible room. When I’ve paid over £2k for a holiday I expect more of the room. For those wanting to make sure they don’t get this room it was 7110. I think what also made it worse was on their social media I saw they upgraded an “influencer” which shows what they feel about other paying customers. I have a booking for next year. I may cancel based on the rooms / price or make sure they know I don’t want accessible.