stayed at this 3-star hotel recently and overall the experience was quite underwhelming, with the exception of the staff. The rooms are in need of an upgrade. The kitchenette was not working, and there was no kettle, oven, or iron provided in the room, which was inconvenient. The shower water flow was very low, and the beds were uncomfortable, making it hard to get a good night’s sleep. Although the stay was advertised as all-inclusive with breakfast, lunch, and dinner, the food was very ordinary and repetitive. The menu rarely changed, and as a result, we ended up eating outside most of the time. The drinks selection was also very basic. The swimming pools were extremely small — realistically only enough space for one or two families at a time. Entertainment was also very ordinary; we didn’t feel encouraged to attend any of the activities during our stay. The only real positive was the staff. Most of them were very friendly, helpful, and polite, which did make the stay more pleasant. However, the male receptionist often appeared very busy and came across as less warm compared to the other staff members. Overall, this hotel may meet basic expectations for a 3-star property, but there is significant room for improvement in facilities, comfort, food quality, and overall value