BLUESEA Club Martha’s

Stayed self catering at BLUESEA club Martha’s had a great week family holiday here. 21 family members grandparents, parents and age range of children 5 to 16. Three of the apartments were on ground floor block one. Perfect location for pool, reception and entertainment area. Staff at the apartment hotel were very friendly helpful and welcoming. The pool entertainment and other activities (archery)(bingo) etc were enjoyed buy everyone. The room servicing was excellent as was reception and bar/ restaurant service. One downside was occasionally during our stay a bad smell occurred through vents in bathroom from outside open area corridor. This didn’t spoil our holiday hopefully this will be rectified in the future for our next visit.

Had a great time 3 really good swimming pools. Room clean and spacious with great entertainment. Went self catering. Location fantastic plenty of well priced resturants nearby and fantastic beaches.

This hotel is far from a 4-star standard. Our first impression, upon entering the "Superior Apartment" (the most expensive room category), was very disappointing. The smell was unbearable, the room was old and worn-out, and we immediately felt like leaving. Even 3-star hotels we have stayed at before offered a much better experience. Thankfully, the receptionist kindly changed our room to one in slightly better condition, but even that was nowhere near 4-star quality. The negative impressions continued throughout our stay. The food was the worst we have ever experienced in a hotel. The quality and variety were extremely poor - like a cheap canteen. Much of it was tasteless, low-quality, sometimes burnt (as shown in the attached photos), and did not feel fresh. Options for children were almost non-existent - only one type of ice cream, which tasted so bad it was inedible. The scrambled eggs were questionable and seemed mixed with something else. Snacks were simply leftovers from breakfast and lunch. Service from the staff (apart from reception) was generally unfriendly and unhelpful. Pizza was charged extra, despite being advertised with a "20% discount," but you can get better quality pizza outside the hotel for the same or lower price. Decent ice cream was also extra (€2.50 for one scoop, €3.50 for two). The so-called "exclusive bar" is not included in the all-inclusive package - everything there is charged separately. Sun loungers could only be unlocked at 9 AM by a staff member who simply removed the chains, offering no help in moving them. Many loungers were broken, with no back support, making them usable only for lying flat. In the evenings, there were not enough tables during entertainment, so guests had to stand or search for spare chairs far away. Coffee during the day was served only in disposable paper cups. Housekeeping was minimal - the maid only changed towels, bed linen, and emptied bins. No proper cleaning was done (not even the floors). The shower water pressure was extremely weak, making it nearly impossible to wash long hair. The only positives were the reception staff, who were always polite, helpful, and tried to solve problems, and the hotel photographer, who was the only staff member consistently smiling, greeting guests, and showing genuine friendliness. It is hard for me to understand how some guests rate this hotel positively - perhaps only if they paid much less, booked well in advance, or stayed off-peak. For us, it was extremely disappointing value for money - £2000 for 6 nights (2 adults and a teenager) was absolutely not worth it.

We have been going to Marthas...Bluesea for many years now...very proud to go and fortunate to be able to get a room each year as it gets busy. The customer service team led by ISABELLE is excellent she replied to all my queries quickly and efficiently and the team at check in JUAN DIEGO and others are really helpful, English/Spanish speaking . We travelled with our daughter who has Downs Syndrome and they treated her so well though she is an adult the hotel felt safe secure and our every need was catered for we also meet up with long term 'Marthas Friends' who have a son who is wheel chair bound so has many needs to cater for again they were treated excellently and with understanding. The 'new re-vamped rooms ' were clean bright, and white the beds /matresses were super comfy and we were fortunate to be given a bottle of Cava on arrival, as 'many yera returning guests' (thank you Marthas) VASILY on the tourist information/help desk is exactly that helpful and welcoming asking how you holiday is going and has a great memory for names...remaining professional...even when a woman was very iriate `t a late transport pick up he tried to help and calm her. The cleaning of our room was excellent we saw our maid RABBA everyday I think courteous respectful and professional...looked after us and my daughters who had a room down the hall brilliantly. The maids/cleaners and Technico's work so hard and are a credit to Hotle and Bluesea.Working so so hard in the hot hot sun. The restaurant is affordable and I have never had a bad meal there the bar Natalie on duty was the Brilliant ROBERTO fabulous MANUELA and others like Victor Mariano, danny too... The bar moogie bar..the stage managed by MARIANO and staff there VICTOR DANNY MARTY are so polite and eager to please as well as fun, they make our holiday and it would not be the same without them. Drinks are well priced, of course there is all inclusive too. MOSES on security is a main stay and looks after the hotel like it is one of his children, patrolling, keeping an eye on those coming in, and going out, children and adults are constantly saying hello...he always greets guests with a good smile...and a laugh..he always has time for you. The entertainment team this year were super talented and really hard working from across the world..Spain Peru, Lanzarote, Holland PABLO, and all the team danced and sang through the holidays and entertained us at 10-30am each day with Yoga ...then archery Shooting football various activities...enthusiasm in the heat was admirable.Always personable and fun and giving energy at night at fun dance and in house shows too which were excellent. team leader M was excellent as was Mariana and all the young team.No criticism here ! The hotel was busy and pool well looked after by the lifeguards who checked on younger ones ...and were really helpful wen we brought out disabled children (wheelchair etc) to swim...helping with the chair raising etc.. It was a great holiday and congrats to the new manager who has taken on a big big job as the hotel has a great reputation. It is great place to do whatever you want and situated in Cala Egos which has enough to entertain you, and is not far from Cala D'Or if you want even more ...Thank you Marthas for another great year we hope to see you soon.

Don't bother staying here. Arrived 12pm 3 cases 1 baby and a pram given room on third floor 7 flights of stairs. Lifts our or order. Day 3 and still no lift working. Ants all over the room and crawling in babies crib. Staff member on reception laughed when I was trying to have conversation regarding the lift being fixed. Food basic. 1 euro for a all inclusive plastic cup. Water tastes like pool water. Avoid.