Buraq Hotel By Gemstones

I enjoyed myself with friends at buraq hotel..it was located in prime location ,easy connectivity/access to taxi/bus/metro and burdubai temple.. I had wonderfull breakfast -the peoples are take care well and very kind,mainly the captain jalil khan..v r salute for him..also staf zeeshan..they both given us excellent service to us.. I prefer to stay in this hotel in my future days... Thanks again jalil khan n zeeshan

Great breakfast n wonderful service by manager MR.JALIL KHAN and staff Zeeshan I’m happy had my breakfast over this Buraq hotel☺️ I wil recommendation this hotel over my all friends and others I’m happy 😊 the amazing service by manager mr.jalil Khan also his staff Zeeshan.. salute for you guys 👍 😊😊😊😊😊👍👍

The hotel is between the Gold Souk and the Spice Souk. The train is a only a 5-10 minute walk but it depends on if you look at the shops on the way. The boats for dubai creek are about 3 minutes away and the stop for the Big Bus tourist bus is right next to it. The hotel reception speaks good english but western level customer service is not great... Just adequate. They answer all questions and do help when asked but they dont go the extra mile. The bell boys english is not good and they have no customer service at all. The room attendants and maintenance guys however were fantastic, bent over backwards to help out, gave excellent advice and customer service. The room was spacious and clean, with a king size bed, a small table with a pair of comfortable sofa type chairs and a small flat screen TV. Overall excellent for the price we paid but still had minor issues. The air conditioning control panel was broken and leaning to the side. The a/c would come and go but the room remained cool. The bathroom had a leak, I reported it and it wasnt fixed that day. Reported it the next day for the 2nd time and it was sort of fixed... It sprang a very slow drip which would not have been picked up straight away by maintenance but was noticeable overnight. The hotel's resteraunt was cheap and filling. For 15 dirham, you get a buffet breakfast with a variety of western and indian dishes. It wasnt 5 star but for what you pay it was EXCELLENT value and tasty enough to fill your stomach and go for 2nd and 3rd helpings. If I booked it when i was booking the room, it would have costed 42 dirhams (so just rock up and pay for it on the day). The pool was a nice size and you get gorgeous views of dubai. The gym was ok and enough to excercise but walking in dubai with the heat is more than enough excercise. On average I did about 20,000 steps per day, the best way to see dubai. The attractions are a little far, costing about 60 dirhams on average (dubai mall/burj khalifa, mall of emirates, dubai frame, etc) depending on traffic but if you buy a Big Bus Ticket online, you save on the ticket price and on some attractions the price is included. Would I stay in this hotel again if I returned to Dubai..... 100% I would. For around $60 per night, you would be hard pressed to find a better centrally located place in dubai. Cheap food, good people, hassle free check-in, close to public transport, dubai creek amd most importantly near the "souks". See the attached map to see the location and surroundings. ENJOY!

I booked 2 nights actually i just arrived from UK me and my bf want to stay in old Dubai .. we reach there the lady in the reception was not accommodated at all ... and dealing with us very rude ..she is maybe Filipino im not sure without even name tag and she said sorry we need marriage certificate!!!!!!! With even so bad way ... it was really disaster and disappointed moment i ever had... actually i ignored all the reviews before i book but never ever again ignore any review... worst experience Eveeeeerrr!!!!!!

I booked Buraq Hotel by gemstones by agoda. I choose pay at the hotel option for which i have to pay some extra amount but they charged my credit card before by travel 5 days before. They market themselves as 3 star but they offer no proper services to guests. I booked double bed but end of the day landed with single bed with small room. it was just a time pass. The hotel staff is very poor. Pray from God you face no any problem otherwise they dont have any capacity to solve your problem.