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Canopy by Hilton Cancún La Isla

Cancun, Mexico
4 out of 5
Approx hotel star rating
Based on 1390 reviews

1 / 37

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Official Description

Hello and welcome to Canopy by Hilton Cancun La Isla, a new, urban hotel beside the lagoon in Cancun's hotel zone. Enjoy being steps from some of the area's best shopping, restaurants and white sand beaches. Our Just-Right Rooms are comfortable, modern spaces with free WiFi, a 55-inch HDTV, murals from local artists and our exclusively designed Canopy beds. Deluxe rooms feature views of the ocean and double shower, while our suites include a living room, dining area, espresso/bar cart and hanging chair. Feel better going forward and fill up your bottles with filtered water on every floor. Welcome the day with a delicious artisanal breakfast made with fresh ingredients and local produce. Dine at Azulinda or head to the roof to sip cocktails, fresh juices or coffee al fresco. Enjoy the view while working out or relaxing poolside at our rooftop fitness center and outdoor pool.

Amenities

  • Fitness
  • Hot tub
  • Solarium
  • Massage
  • Spa centre
  • Pool
  • Parasols
  • Casino
  • TV lounge
  • Game room
  • Nightclub
  • Outdoor Rooftop Swimming Pool 1
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Airport Shuttle
  • Laundry
  • Bicycle

Room Prices & Availability

Rooms

1 / 3

Double 1 King Bed Mobility/Hearing Access Ri Shower

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 32
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 4

Double Sunrise View Two Queen Beds Room

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Room size (sqm) : 32
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 10

Room Sunrise View Two Queen Beds Room

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Internet access
  • Room size (sqm) : 32
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 6

Double La Isla One King Bed Room

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Tea and coffee making facilities
  • Alarm clock
  • Safe
  • Desk
  • Internet access
  • Satellite TV
  • Toiletries
  • Mini fridge
  • Ironing set
* Some services shall be paid at the establishment
+ More
1 / 3

Double Sunrise View King Room

Facilities

  • Room size (sqm) : 32
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 4

Double Sunset Bay View Two Queen Beds Room

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Room size (sqm) : 32
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 8

Room La Isla Two Queen Bed Room

Bedroom : Queen-size bed 150-154 width (1 unit)

Facilities

  • Internet access
  • Room size (sqm) : 32
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 12

Room Sunset Bay View King Room

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Internet access
  • Room size (sqm) : 32
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 6

Suite Nichupte Bay View King Bd Master Suite

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Living room : 1
  • Internet access
  • Room size (sqm) : 32
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 4

Double La Isla

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (2 units)

Facilities

  • Internet access
  • Room size (sqm) : 32
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 3

Double La Isla Two Queen Bed Room

Bedroom : Queen-size bed 150-154 width (1 unit)

Facilities

  • Room size (sqm) : 32
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 5

Suite Panoramic View One Bedroom King Suite

Facilities

  • Living room : 1
  • Room size (sqm) : 32
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 4

Double Sunset Bay View King Room

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 32
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Junior Suite With Views

Facilities

  • Room size (sqm) : 32
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Double Bay View King Bed

Facilities

  • Room size (sqm) : 32
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Double Ocean View King Bed

Facilities

  • Room size (sqm) : 32
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Double Accessible

Facilities

  • Room size (sqm) : 32
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Double King Size Bed

Facilities

  • Room size (sqm) : 32
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Double Sunset Bay Premium View Two Queen Beds Room

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Room size (sqm) : 32
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Double Sunrise Bay Premium View Two Queen Beds Room

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Room size (sqm) : 32
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Room size (sqm) : 32
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Room Run Of House

Facilities

  • Room size (sqm) : 32
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Suite King Size Bed

Facilities

  • Room size (sqm) : 32
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Double Sunset Premium View One King Bed Room

Facilities

  • Room size (sqm) : 32
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of construction : 2019
  • Total number of rooms : 174
  • Number of floors (main building) : 7
  • Single rooms : 105
  • Double rooms : 66
  • Suites : 5
  • Disability-friendly rooms : 4

Canopy by Hilton Cancún La Isla is booked in hotel categories: Business hotels, Hotels with charm, Green Hotel and Hotels with spa.

Facilities

Most popular facilities

  • Fitness
  • Hot tub
  • Solarium
  • Massage
  • Spa centre
  • Pool
  • Parasols
  • Casino
  • TV lounge
  • Game room
  • Nightclub
  • Outdoor Rooftop Swimming Pool 1
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Airport Shuttle
  • Laundry
  • Bicycle

Amenities and services

  • Wheelchair-accessible
  • Car park*
  • Electric vehicle charging station*
  • 24-hour reception
  • Check-in hour from 15:00:00
  • Check-out hour from 12:00:00 to 12:00:00
  • Late Check-out*
  • Wi-fi*
  • Local and international calls*
  • Secure parking
  • Valet parking*
  • Airport Shuttle*
  • Room service*
  • Laundry service*
  • Bicycle hire service*
  • Multilingual staff*
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe*
  • Lift access*
  • Shop*
  • Terrace
  • Concierge
  • Sun terrace
  • Gym
  • Luggage room*
  • Dining area : 2
  • Clothes dryer
  • Library
  • Bikes available

Activities

  • Fitness

Health and beauty

  • Hot tub*
  • Solarium
  • Massage*
  • Spa centre*

Business

  • Conference room : 3
  • Meeting room : 3
  • Printer*
  • Business centre
  • Audio-visual equipment rental*

Restaurant service

  • Café
  • Bar
  • Restaurant : 2
  • Non-smoking area
  • Smoking area
  • Poolside snack bar
  • Swim-up bar
  • Air conditioning in Restaurant
  • Breakfast room
  • Rooftop bar : 1

Entertainment

  • Indoor freshwater pool : 1
  • Outdoor freshwater pool : 1
  • Parasols
  • Casino*
  • TV lounge
  • Game room*
  • Nightclub*
  • Outdoor Rooftop Swimming Pool : 1
* Some services shall be paid at the establishment

Popular Room facilities

  • Wi-fi

Meals

  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Hot breakfast
  • Breakfast a la carte
  • À la carte lunch*
  • Brunch
  • À la carte dinner*
  • Breakfast and dinner
  • Breakfast and lunch
  • Gluten-free meals
  • Vegetarian meal*

Tripadvisor Reviews

Tripadvisor traveller rating

1390 reviews

Traveller rating

Excellent
1152
Very good
100
Average
59
Poor
29
Terrible
50

Rating summary

Location4.7
Sleep Quality4.7
Rooms4.7
Service4.6
Value4.6
Cleanliness4.8

Recent Tripadvisor reviews

tfaris

Flower Mound, Texas

Meh

31 Jul 2025
This place looks impressive. Has as fair amount of flight crews staying. What it is however is different. Pool upstairs was 96 degrees. Pool area is the heat of the sun. Clientele is flight crew; wannabe models,both male and female; young couples. Mixed drinks are an astounding $20-$30, beers are $10.00 and up. Absolutely no food or drink unless bought from bar at pool, including the birthday champagne the hotel provided us. Our room, which was a suite, had one of its 4 foot by 8 foot panoramic windows completely fogged due to pane seal failure. Hot water and ac is hit or miss Like all Hilton properties in Mexico, lifetime Diamond status gets you two bottled waters and little else. At least here you get a passable breakfast We stay at this hotel because of its location at the front end and back end of our trips. Honestly now the many all inclusive properties nearby offer a much better product

mariamM8159TV

 

Service and Hospitality

30 Jun 2025
Karla has been excellent in the services. The amenities are great and the hospitality is also exceptional. Jonathan the beel hop is really the best. He doesnt skip a beat. Excellent

B3762LRangelicac

 

Comfy, friendly staff

30 Jun 2025
The ambiance is good. Cleanliness superb. The staff are great especially Giovani who did a wonderful job going above and beyond. Kudos to him

U8273DXbrianc

 

Beautiful property & excellent Hospitality!

30 Jun 2025
Amazing beautiful property, excellent hospitality, delicious food and beverage, rooftop pool was perfect and Maggie from the restaurant was exceptional!! She went above and beyond to make us feel special and couldn't have asked for a better breakfast experience! THANK YOU TEAM CANOPY LA ISLA!

Tripadvisor Overview

Hello and welcome to Canopy by Hilton Cancun La Isla, an urban hotel beside the lagoon in the Cancun Hotel Zone. Enjoy being steps from some of the best shopping brands, restaurants, and white sand beaches. At Canopy, we have got you covered. Our Just-Right Rooms are comfortable, modern spaces with the amenities you want, like free WiFi, a 55-inch HDTV, murals from local artists and our exclusively designed Canopy beds. Deluxe rooms feature views of the ocean and double shower, while our suites include a living room, dining area, espresso/bar cart and hanging chair as well as signature Canopy bathrobe. Feel better going forward and fill up your bottles with filtered water on every floor. Welcome the day in the cafe with a delicious artisanal breakfast made with fresh ingredients and local produce. Dine at Azulinda Cafe and Bar or head to the roof to sip cocktails, fresh juices and coffee al fresco.

More Hotel Information

To take into account

  • LGTBIQ friendly
  • Children get free accommodation, meals payable on the spot
  • Non-smoking establishment*
  • Minimum check-in age : 18

Cards accepted

  • American Express
  • MasterCard
  • Visa
  • Visa Electrón
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Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return