The whole experience start to end was absolutely sensational. I planned a proposal for this trip and the team were so good with helping this go flawlessly. I spoke with Sofia in advance who helped me prepare many special bespoke requests including printing a letter locally on quality stationary, planning flowers and prosecco to be delivered (with fruit), and a number of other requests including suggestions and tweaking! While there, Chris helped me with a large number of requests including laundry, breakfast delivery to the room, both in person and over WhatsApp. Filip greeted us with a warm welcome and smooth departure. All the staff that we came into contact with could not be more helpful and made the stay so special, including the housekeeping, and restaurant/bar staff, even going so far as to delay cleaning and collection of the balcony breakfast until long after usual to help the proposal go off with no issues (without myself asking!). Nothing felt like too much. Upon arrival, we’d been upgraded to another better suite and they didn’t even take credit, they just let us enjoy it. On top of how great the staff were, the view was astounding, sunrise and sunset - really unique and amazing views of Fira and Oia. Beautiful rooms, lovely pools, breakfast was amazing (really!) and very local spread of varied food. This stay was truly special and I feel so grateful to this staff at Carpe Diem. I’d love to return one day to celebrate an anniversary and I hope it doesn’t change.