Casa Turquesa

Wow, such a special place. My husband and I loved it. We are artists and love a place with soul and personality, someplace unique. This was that. The staff is great. I read all the reviews and was very glad I knew in advance that: the hotel room safes don't work, beach towels are not supplied for you, the pillows are lumpy (like so so lumpy... I elected to sleep on a decorative pillow wrapped in a nightgown instead) and the beds are hard. The sheets and blankets were itchy ( but once I found a long sleeve 100% cotton top and long skirt to sleep in, I didn't feel the itch and slept fine!) I also read in advance that it takes a long time for water to heat up, and there are tons of nude statues and paintings ( I guess this isn't cool with some parents of small kids). Some things that were not stated in other reviews were that the phone in the room didn't work, the paint is chipping everywhere, the spa and tennis court are non-functional, much is under repair. BUT IT IS SOOOOOO MAGICAL. The view, the size of the room, the outdoor massive tub on our balcony, the quiet beach with the bluest water.... The beautiful pool that was never over crowded, the most amazing delightful funny beautiful woman at the front desk.... Lots of great aspects. The food in the restaurant is mostly shelf-stable fare, but it was good enough to eat a couple of times. We DID adore this hotel but we did NOT like the hotel zone; no good Mexican food anywhere, the whole hotel zone is for Americans, priced for Americans, Ew, not why we left America. We went to the grocery store and ate groceries mixed with room service food. One night we took an uber to downtown Cancun (outside the hotel zone) and had the BEST time! We had interesting street food, heard live music, saw people dancing in the center plaza, etc. The value we got from the hotel for the price we paid was off the charts. You just need to find the charm in things that are chipping or broken or unavailable. If you like thrift store clothes, quiet beauty, loads of history, and oodles of quirk, this is for you. If you want something where everything works and you can't deal with a little rust/chipped paint/broken this and that, then this is not for you. Any artist friend of mine would love it.

I really do not have anything more to offer than what most people have said. It was perfect if you are looking for a small, quiet location. We did not have any issues with hot water, the toilet, or air conditioning. I have ATT and my WIFI was iffy. My boyfriend has Verizon and he had no issue with WIFI. I read the other post about the beds being uncomfortable and no blankets. We pack to extra blankets and I was very happy that we did! I only wish there was a coffee machine and microwave in the room.

Hotel Casa Turquesa is the perfect getaway if you're looking for a relaxed, intimate experience surrounded by gorgeous art, beautiful pool deck, beachfront views, and cheerful staff. It's a smaller hotel offering cozy comfort. You'll be delighted by the friendliness and attentiveness of everyone on the staff, especially the front desk managers Eduardo and Manuel, and the resort is brilliantly managed by Marisol. Make sure to have a conversation at the restaurant with Oscar who is humorous and entertaining. The hotel is well suited to young couples and middle-aged travelers seeking pool and beach activities with plenty of shopping and dining venues nearby. Twenty-somethings who want to party all night or stay at an all-inclusive resort should look elsewhere. The hotel is replete with beautiful paintings and sculptures which adorn the entire property from the lobby, hallways and poolside to the guest rooms. They add verve to your experience. If you like museums, you'll love Hotel Casa Turquesa. Be advised that the WiFi is spotty and the beds are extra firm, yet this affordable resort will surpass your expectations with its excellent hospitality, customer service, and charm.