City Stay Premium Hotel Apartments

We left this place within an hour of checking in. It did not remotely match the description on Booking.com . It was overpriced and non refundable. The checkin process took nearly 30 mins. We were not told where the pool was so cannot review. Once we had seen the “apartment “:we were dumbfounded. A room with a galley would be an accurate description. It is described as a brand new building! It most certainly is not. All of the furnishings are tired but generally clean with the exception of the dining area populated with cheap furniture, self service and messy. The safe was locked open and not bolted to the wall hence unusable. The balcony had no furniture. The “restaurant”: was more like a self service canteen serving African dishes despite being advertised as Asian African and international. The fully inclusive package included a soft drink with dinner. A lot of people were living in the hotel and in the 30 minutes we waited Tat checkin there was a constant stream of folk coming and going with shopping and packages. We were=the only Europeans. When we said we wanted to check out the manager said perhaps they could upgrade our accommodation. Nothing would have induced us to remain.

bad reception , bad room service , very bad food, all bad! after a name change they didn’t let us use the room or bring guest! awful hotel maybe the worst choice you can make all our money for 1 month stay wasted for nothing they didnt help us at all