Right where do I start ... we arrived at the hotel at about 1.30 am local time and were greeted at the reception with a smile we checked in and shown to our room by the bell boy very efficient and quickly excellent service. The next morning, we went down to the pool and was amazed that there were NO sunbed wars, plenty to go around for everyone without any issues. Food and drink at the Havana bar were all of good quality and reasonable price. The hotel has a spa, hairdressers, tattooist, and a jeweller all lovely people and don't harras you at all at any point of your holiday. The appartments are very spacious and clean and all have an under the counter fridge, kettle and toaster, they are dated but are a good standard nevertheless. Now the main part of the hotel, THE STAFF. Every single member of staff i came into contact with over the 10 nights I was there could not do enough for any of the guests there, from the cleaners, reception, tech guys, chef's,bar and waiting staff to animation team ( goat) managers, general manager, hotel owner and the guest relations DAWN really does go above and beyond for every single guest that walks through the hotel and there is nothing at all she will not help you with she really is worth her weight in gold and more. We have been lucky to stay in some fantastic 5 stars across the world over the years of me working as a travel consultant, but the anastasia workforce team make this accommodation what it is and you should all be very proud. Will we return most definitely