Coco Reef Resort Bermuda

Just returned from another fantastic vacation at the Coco Reef. We loved it so much we are returning In September. The location is perfect, right on the ocean, only a mile from downtown Hamiliton, small grocery store and bus stop a short walk away. The entire staff is excellent. You always get the VIP treatment. Management has been working hard over the past few years updating the rooms, dining room and front lobby. The biggest improvement was the restaurant; they brought in a new cook. The food was excellent which is very important to us. The dinning staff was also excellent. They couldn't do enough for us. One night we wanted pasta but there was no pasta on the menu. Gregory our waiter told us just ask and we will make it happen. The cook cooked us a delicious pasta and shrimp meal. If you like small quiet intimate resorts where the staff treats you like family, you will love Coco Reef.

They call this a boutique hotel for a reason. Do not expect to have your feet rubbed or have food rushed to your room. This is a low key, classy and quiet resort and is suited as such. The beach is the nicest I've ever stayed on, rivaling Turks and Caicos. While other beaches this month are experiencing seaweed, including Horseshoe Bay, Elbow Beach has been widely unaffected. The food was delicious, the workers attentive and caring. They are building a beach bar which will eliminate the walk up to the restaurant for a frozen drink, but waiter service was available on the beach with a bit of a wait. The rooms were super clean, pool and grounds impeccable. And the location close to Hamilton ideal! You save money on taxis. (Walk to Lido restaurant one building down if you can for nightlife) If you want to stay at the St Regis, go for it $$$$. For far less you will have one of the most relaxing vacations of your life right on their beach. I'd give it a 5 star if they had water stations and ice availability, along with small lobby purchases available for customers. (water, Advil, sun lotion etc) Like most waterfront hotels in Bermuda, not exactly ADA compliant. Expect the uphill walk. Bu our room was set up for us as we used the beach upon check in so we didn't need to roll our luggage and groceries down the hill and up the stairs. It was a nice touch. I'd go back again in a minute. Work on that water and ice please!

We had the unfortunate experience of being medically evacuated from a cruise ship because my husband was very poorly. I stayed here for 3 weeks whilst my husband was in hospital for 2 weeks & was able to join me for the last week whilst waiting for a fit to try home note from the hospital. I have to say that absolutely all of the staff were so friendly & helpful towards me. I have never been in this situation before & would never wish it on anyone but I have to say if it does happen to anyone it couldn’t happen in a better place. Not only were the hotel staff amazing but also the taxi drivers were wonderful as well - it puts our country to shame. They were there for me every step of the way & did everything possible to help me get through this awful experience. In particular I would like to praise Patricia & Crystal at Coco Reef - they both went above & beyond what was expected of them & I will be eternally grateful to them both. I will never forget their kindness towards me. It is just a shame we were there in these circumstances - it would have been an amazing place to stay for a vacation in normal circumstances. You never know we may return one day if my husband is able to fly again. Thoroughly recommended!! Shirley & Kevin O’Kelly.

Seems to be under new management and renovations are still in progress. Everyone was customer oriented, friendly and helpful. Suzie, who waited on us at breakfast, was a joy. The manager, William, went out of his way to make sure we were comfortable and satisfied with our rooms. Crystal was a huge help as front desk concierge. I'd go back anytime. Thanks for a great vacation! -Will

It was my wife's Judy's Special day and to celebrate we decided to have Lunch here at their Sol Li Mars restaurant. We were not only impressed with the decor but also the food and service was top notch. My wife had this succulent Hamburger with Fries and I had a gourmet delight chunks of Rockfish - Mahi Mahi and Salmon with onions and Peppers on a skewer. I also had some fries. We finished our meal with a Tiramasu dessert and a Cappuccino each. We were so impressed overall we are thinking of going back for our Anniversary. Definitely recommened.