Condado Palm Inn San Juan, Tapestry Collection by

Amazing cleaners and amazing breakfast!!

Great location, very clean. We rented a car and paid for parking at the hotel which was super convenient. Hotel front desk staff was always accommodating. Only complaint was that the room was frigid. Air conditioning could not be adjusted and it blew freezing cold air constantly. We tried to keep the sliding door open to warm it up (our complaint was never resolved) to let warm air in but the noise from the ocean side traffic and ongoing construction - not to mention the reefer smoke that was pretty strong coming in - kept us from leaving it open at night, so I slept with a hoodie on.

The Condado Palm Inn is located at a great location in the middle of Condado near various restaurants and bars. The beach is walking distance. The Hotel Staff are great, friendly and very helpful. I definately recommend it. Jianni from guest services did an excelent job!

Loved the room and setup. Ideal for trips in which you don't always want to eat out or have people who like to spend time at the hotel having some downtime to relax and just enjoy the view and hotel amenities.

I really enjoyed my stay here and would definitely recommend it. The whole process was just easy. It’s not far from the airport at all—maybe a 20-minute drive which made arriving a breeze. Even though I showed up pretty late, the person at the check-in desk was so warm and welcoming. They took the time to explain my Hilton Gold benefits, which I really appreciated. When I finally got to the room, it was sparkling clean and actually bigger than I expected. I loved the mid-century modern furniture; it gave the room a really light, beachy vibe that felt perfect for San Juan. The location is convenient only about two blocks away from the beach and there’s a pharmacy right across the street. The hotel even includes beach chairs and umbrellas, which is a huge plus. One thing to look out for: once I got down to the sand, I realized they don’t provide towels on-site. It was a bit of a disappointment in the moment, so next time I’ll definitely remember to bring towels from the hotel with me. I didn't get a chance to try the breakfast even though it was offered, but overall, it was a great experience. I’d definitely stay here again!