We first visited the Conrad, then branded Hilton, in 2007 and have just completed our 9th visit. We have been fortunate enough to visit other luxury resorts in the Maldives, but this one is our happy place. From the natural beauty of the islands, amazing colours in the water, gorgeous sunsets and the wonderful staff, it is simply stunning. The food in Mandhoo, Uffaa, Sunset Grill and Vilu was beautifully presented and Aaraha, the new champagne bar, is well worth a visit. Nick, the General Manager and Duncan, the Hotel Manager are always around and happy to chat. Likewise, several Heads of Department (including Food & Beverage, Housekeeping and Quality) came to say hi and ask for feedback on the services provided by their teams and any areas for improvement. Everyone here is keen to do more to make your stay as comfortable and memorable as possible. We were touched and delighted by many of the small touches and surprises from the team. Thank you once again to Naeem, our island host for taking care of us and to Amir, our housekeeper for maintaining our water villa. Happy Hour was great fun, thanks to all those who kept our glasses filled and shared laughs with us. A huge thank you also to the Vilu team for getting each day off to a wonderful start over breakfast. It is the attention to detail here and the impeccable and consistent customer service that makes us feel so welcome each time. Although the resort was at full occupancy, it always felt tranquil and relaxed, and we were treated as if we were the only guests. It is clear that the guest experience is at the heart of everything, as is the team’s strong desire to strive for even greater excellence going forward. Thank you all and we can’t wait to come back again next year.