Contessina Hotel

I had the pleasure of staying at Contessina Hotel in Tsilivi, and I can truly say it deserves every one of its 5 stars. The hotel itself is beautiful, with a relaxing atmosphere and a stunning pool area that makes you instantly feel at ease. What stood out most, however, was the exceptional service. Every member of the staff was warm and welcoming, from the bellboy George, who greeted us with a smile and genuine kindness, to the wonderful chef, Mr. Johnny, whose dinners were simply outstanding. The quality and variety of food at the buffet was some of the best I’ve ever experienced, truly a highlight of our stay. Contessina Hotel is not just a place to stay, but an experience of hospitality at its finest. I would highly recommend it to anyone visiting Zakynthos.

I have just went to the Aegeo Spa and got a full body massage carried out by Skaiste. It was very relaxing. Skaiste made sure the pressure was comfortable through out and made the experience great. I would highly recommend

Have stayed here a couple of times and have always given a 5 star review. However, a couple of things have changed, which in my opinion, doesn’t justify the 5 star ratings given previously, and also the fact that the hotel is marketed as a “luxury” hotel, and with it comes the “luxury” price that you pay. Overall it is a really good hotel, I might be being very pedantic, but it seems to have changed from previous visits My areas where things could be improved are; Checked in late, 9.30pm, process took awhile and we had to sit in reception for 20 minutes waiting for the porter to escort us to our rooms. Previously a welcome drink was provided. None offered, not even a glass of water. Breakfast can be very busy, if you are unfortunately sat near any of the food stations, expect to be bumped, chair / table banged by people walking past and trying to get food. If you go for breakfast after 10am, then expect the selection to be somewhat limited as it doesn’t seem to get replaced. It would be better to still have a couple of coffee machines as well as the app, as coffee can take a while. The food selection also appears more limited than it was a couple of years ago, although could be wrong with that. Sunbeds at pool near reception. Too many “reserved” beds not being used for a lot of the day. If you want a bed here you have to be early or wait until late afternoon. Some of the sunbeds are now looking very old, splits in them with the filling exposed, stained, dirty etc. Strange one, but my wife complained that there was no full length mirror in the room. On checkout, no assistance with collecting suitcases from the room back to reception as we were in the block by the lower pool. Overall still a good hotel, very clean, service generally very good, but it feels like some of the standards are starting to drop. Don’t let this put you off, just my opinion / experience, and where things could be improved back to previous standards.

Amazing hotel. Robert delivered us room service and he was so helpful and a very pleasant man. Robert was also very friendly.