Absolutely amazing experience at this hotel. We came for my 40th birthday holiday trip and cannot thank the staff enough for all their kindness and hospitality, especially Kubilay, Talha and their colleagues who arranged a surprise birthday cake for me which was amazing - thank you! Also a special thanks to Çiğem who was in charge of room service and provided us with amazingly clean rooms and a great room service. She even decorated our room for my birthday which was a lovely surprise! She was lovely, very friendly and polite. I have posted a photo of the decorated room as well. Overall an excellent hotel which has amazing staff and restaurants. The location is perfect with shops, restaurants and access to Kleopatra beach via the tunnel at the hotel so you don’t even need to leave the premises. Would highly recommend this hotel to anyone that wishes to visit Alanya and we would definitely stay here again.