My gf and I stayed here for 7 nights. I really enjoyed the food and there was a good variety. The staff could have been more aware of you in the restaurants. Sitting with dirty plates and they are just passing you a number of times. I was not impressed with the rooms bathroom area. The toilet door did not shut properly and so privacy was not what it should be, particularly when having a poo. The wall dividing shower and toilet had not been maintained, as the seal along the floor had blown and so was leaking into toilet area, plus there was no seal on the shower door so water just ran out of shower into the room itself, not what you would expect from a 5*. On a positive note when we arrived we were happily surprised with an upgrade to our room, to a swim up pool. The main pool area was nice, I would have liked to have seen some kind of system with the sun beds so everyone got an opportunity to use them. The smoke grill restaurant I did not enjoy, there is a wasp nest somewhere near by and it was only once we had left and another lady left that they tried doing something about. There was no proactive measures taken to minimise the disturbance caused. Monday 21 our last day, we arrived at the reception and were greeted with unfriendly, uninterested staff. They made us feel like they couldn’t care less that we were there in the first place let alone that we were now leaving. Overall it was a nice holiday but that negative points I outline for me made a big difference on my outlook on the hotel. I would however come again but would hope to see things improved.