Cook's Club Corfu - Adults Only

Just returned from a 4 night trip to Cooks Club. Overall, hugely disappointing. Would not recommend or go back. Location Just off a very busy road and the noise travels which is presumably why they play music in the summer months. Gouvia is not the prettiest part of Corfu and to access the beach/shops/tavernas, you need to cross a busy road. Conveniently located for Corfu town (number 7 bus) or 15 minutes drive from the airport (about 30 euros in a taxi). Decor The front of the hotel is fairly unappealing but the reception area has a large number of sofas and has been designed nicely. Seats in dining room very uncomfortable. The hotel seemed relatively clean and modern. Rooms The room was a good size with a small balcony. Decor was nice enough although I am not a fan of open plan bathrooms. The water pressure was poor. Fairly mean in terms of amenities - no Nespresso machine and just 2 tea bags and a few instant coffee sachets, no shower caps, nail files, cotton wool etc etc. Just one tiny bottle of shampoo, conditioner and body lotion (not replenished and not enough for 2 people). TV was not a smart TV which is fairly poor given the cost of them vs the cost to stay in this hotel. Air con The air con is switched off in October and moved over to heating only. As a result, the room is hot and stuffy all of the time. Even if you put the temperature down, it will still blast out hot air. Slept very badly every night. If you want to reduce the temperature, you need to open the door and let all the mosquitoes in (the hotel does not supply anything to deter the mosquitoes, not even a cheap plug-in). We complained to Reception who were unsympathetic and just said that was how they did things in the winter season. Room Service Very poor. No turn down. Nothing replenished and one day they took all the towels. The bed making was terrible, they don’t even pick your pillows off the floor. If you want new bed sheets, you need to strip your own bed. Food As off season, there was just a breakfast service. I had checked with the hotel in advance and was told that they would serve dinner which is not the case. Breakfast was adequate although no fresh fruit, fresh milk, cereal etc. One day they did provide some orange juice but it had a fly in it. One morning i had to queue up behind the cleaning staff to use the one coffee machine - sadly the fact that all the staff thought that this was acceptable, sums up how they treat the guests. Reception The welcome was non existent. When we discovered that there was no dinner option in the hotel we enquired where we could go. The answer was “go outside the hotel and you will find something”! They never cracked a smile or spoke to us during our stay. Staff The biggest let down of the hotel is the staff. They are rude, unfriendly and unhelpful. The manager appears to use the hotel for his own convenience and to let his extended family and friends have a holiday. This included children, even though it is meant to be an adult only hotel. The staff run around serving the manager and his friends but you will get ignored. One evening we sat in the bar area for 1.5 hours where they were being served drinks and got completely ignored. Never experienced such terrible service in a hotel before. You will feel like uninvited guests in someone else’s house.

Just got back from six days’ holiday in this hotel. Had a great time. Comfortable and chilled out. Lots of sunbeds, and a really nice pebble beach just off a tranquil harbour about a fifteen minute walk away. On the way down, look out for the ‘Wild Rose’ pub. Loads of prem league football shown. We loved it in there. Looking at some of the reviews, it feels like people’s only compass in judging whether or not it’s a five star establishment rests upon how well they feel they were looked after, how happy they were as guests and of course there’s the matter of the environment/facilities to be factored-in. Fair enough. From my perspective, it’s a top top establishment - 5 stars. Good entertainment at night. Nice mellow DJ vibe in the day. Pool bar was great for food. Lovely coffees from the two bars. I enjoyed seeing the cats. They were cheeky and daring, but weren’t skanky and hugely numbered like I’ve experienced in other areas of Europe. They had something about them that was lovely, gentle and charming, though admittedy I’m a ‘cat person’. All subjective I suppose. Some areas requiring tweaks in my opinion: the cleaners on our third floor were constantly cheerful and smiling. It started our days off beautifully. If they can do it, everyone surely can - starting with the majority of Cooks Club receptionists who seemed merely functional. They’re the first impression that a hotel makes upon its guests, so this was a shame. The dinner hall/restaurant experience also requires some thought. At any given point, there were two stations around the periphery where staff would diligently scrape guests’ leftovers into a bin liner. I found myself considering this each time my partner and I looked for a place to sit at mealtimes. Disappointing really. I didn’t want to become strategic on holiday, but found myself massively trying to avoid seeing this sight each day. Maybe do it in a back room in future? Invest in two privacy screens? So, let’s be honest: one swallow does not make a summer. Likewise, a couple of suggested tweaks do not detract much at all from a lovely experience. In fact, they are negligible. The decor was beautiful, the atmosphere was laid back, English football was on in the local pub and, because there were no screaming kids with clueless parents oi, we were amongst adults who, I feel, were simply re-charging their batteries. Beautiful stuff. All of it.

Well where do I start after planing my 25th anniversary , for the last 18 months I wanted it to be perfect ,after numerous emails asking for it to be extra nice , what a disappointment , if you have read the reviews lately take note , the rooms are very nice , clean but the lack of toilet space is awkward , the mini bar is a extra cost of €120 for drinks we don’t like I did ask if we could have certain items but was told No , we also asked for a gesture to celebrate a bottle of Prosecco was left which was available anyways on AI , that was there effort , beds comfy lighting wasn’t great asked for paid pool view was over car park , the food well it’s probably the worst we have ever had on AI , breakfast was cold every day nowhere to heat up , toaster took 10 mins to brown , the APP to order lunch & eve meal didn’t work for us we either mis read the hotels details or very misleading concept we was expecting food to order fresh cooked but it was already cooked on hot plates to me wasn’t cooked to order false advertising , both meal times food was just luke warm & not really fit to eat , although the team at the pool bar was fab food hot & fast service but menu limited , The hotel staff unfriendly hardly had a smile same with reception , unfortunately this is not a 5* hotel in my opinion , although the pool setting was nice , the lounge sun beds not so , after a week of thousands of mozzis & wasps I was ready for home not nice during the day although the hotel can’t control this it would be nice to mention specially if your allergic to wasps , defo need EpiPens , again lots of cats so you need to be cat friendly as very cheeky and sit on your table waiting to be fed , overall I would not come back to cooks club Corfu due to all the above , defo not people friendly , didn’t raise my issues as I wanted to have a great time , although did mention the guest relations on departure , so please do your home work and listen to peoples feed back

I visited the spa twice and was very pleased! If you come to the hotel, definitely visit the spa! My therapist Marileta was very kind and sweet and made me feel very comfortable!!

Cretan Massage at the hotel - seek out Marileta! One hour of pampering bliss. Hands of an Angel. Thank you so much to all the lovely staff at the spa who accommodated me. Would love to visit again.