The waiters/waitresses are really not very pleasant, and on top of that, we are staying at an all-inclusive resort, yet the food menu is not varied enough. The names of the dishes don’t really tell us what we are going to find on our plate, so having pictures would be helpful. Also, if you want to disconnect from your phone… it’s impossible, because you have to order everything through an app. There is no all-you-can-eat buffet except in the morning. And for an all-inclusive resort, when you ask for a bottle of water and are told that you have to pay extra for it… that is ridiculous. There are also restaurants that you can make reservations for, but once again, there are restrictions. If you book a 7-day holiday, you are only allowed to go to these restaurants once during your stay, and only if there is availability. And of course, you have to make the reservation through the app again. In short, it is a very beautiful hotel, but it seems to have been designed more around aesthetics than around the actual needs and comfort of the guests.