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Copal Tulum Hotel

Riviera Maya, Mexico
4 out of 5
Approx hotel star rating
Based on 1584 reviews

1 / 25

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Official Description

Copal Tulum Hotel is located in the heart of the Riviera Maya, 6,000 m2 wide of jungle, a few meters far from the only natural cenote of the exclusive eco-touristic area of Aldea Zamá. This is the perfect destination to enjoy your holidays in the jungle with the comforts of a luxury accommodation. A / C, free Wi-Fi, Smart TV with access to Netflix. Wide spaces, wild nature, careful design, order and harmony will make a unique experience. Ideal for couples, family or friends. During you stay you will be able to enjoy the benefits of our special agreement with our associated Beach Club, in the best area of the Tulum's beach. From the lobby we will welcome you to your apartment, walking along rails and integrated walkways in the jungle, we also have elevators for those rooms located on the rooftop. Relax in our jungle-level pool with lounge chairs, semi-olympic swimming lane, area for children and a comfortable indoor bench. In the afternoon you can enjoy the best sunsets in Tulum, in the infinity pool, facing west. In The Healing Spot you can book massages and beauty treatments. We have a fully equipped gym, co-working area with fiber optic Internet.

Amenities

  • Fitness
  • Hot tub
  • Solarium
  • Massage
  • Spa treatments
  • Car park
  • Wi-fi
  • Transfer service
  • Airport Shuttle
  • Bicycle
  • Babysitting
  • Lift
  • Garden
  • Terrace
  • Gym
  • Luggage room
  • Private pool
  • Bikes

Room Prices & Availability

Rooms

1 / 14

Studio Studio With Terrace

Living room : Sofa bed (1 unit)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Garden
  • Toaster
  • Living room : 1
  • Safe
  • Toiletries
  • Desk
  • Library : 1
  • Kitchen
  • Housekeeping
  • Fan
* Some services shall be paid at the establishment
+ More
1 / 12

Double Double With Private Pool

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Garden
  • Fitness room
  • Outdoor swimming pool : 2
  • Room size (sqm) : 74
  • Bathroom : 1
  • Smoke detector
  • Fan
  • Safe
  • Library : 1
  • Electric Kettle : 1
* Some services shall be paid at the establishment
+ More
1 / 14

Studio Studio With Private Pool

Bedroom : King-size bed 150-183 width (1 unit)
Living room : Sofa bed (1 unit)

Facilities

  • Balcony
  • Shower
  • Kitchen
  • TV
  • Bathroom : 1
  • Toiletries
  • Fan
  • Housekeeping
  • Cable TV
  • Hairdryer
* Some services shall be paid at the establishment
+ More
1 / 21

Apartment Three Bedrooms With Terrace

Living room : Sofa bed (1 unit)
Bedroom 3: Double bed 131-150 width (2 units)
Bedroom 2: King-size bed 150-183 width (1 unit)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Oven
  • Fitness room
  • Cable TV
  • Solarium
  • Fan
  • Library : 1
  • Bathroom : 3
  • TV
  • Kitchen
  • Outdoor swimming pool : 1
* Some services shall be paid at the establishment
+ More
1 / 11

Apartment 1 Bedroom Jungle With Pool

Bedroom : Queen-size bed 150-154 width (1 unit) or King-size bed 150-183 width (1 unit)
Living room : Sofa bed (1 unit)

Facilities

  • Living room : 1
  • Room size (sqm) : 500
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 16

Apartment Three Bedroom Jungle With Pool

Bedroom : Queen-size bed 150-154 width (1 unit) or King-size bed 150-183 width (1 unit)
Living room : Sofa bed (1 unit)

Facilities

  • Living room : 1
  • Room size (sqm) : 500
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 8

Double Double With Terrace

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Cable TV
  • Solarium
  • Fan
  • Library : 1
  • Desk
  • Toiletries
  • Bathroom : 1
  • TV
  • Outdoor swimming pool : 2
  • Smoke detector
* Some services shall be paid at the establishment
+ More
1 / 10

Apartment Apartment One Bedroom With Terrace

Living room : Sofa bed (1 unit)
Bedroom : Queen-size bed 150-154 width (1 unit)

Facilities

  • Wheelchair-accessible
  • Room size (sqm) : 300
  • Living room : 1
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Apartment 2 Bedroom Jungle With Pool

Bedroom : Queen-size bed 150-154 width (1 unit)
Living room : Sofa bed (1 unit)

Facilities

  • Living room : 1
  • Room size (sqm) : 500
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 9

Apartment 1 Bedroom Rooftop Pool

Bedroom : Queen-size bed 150-154 width (1 unit)
Living room : Sofa bed (1 unit)

Facilities

  • Room size (sqm) : 500
  • Living room : 1
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 21

Apartment Apartment Two Bedrooms With Terrace

Living room : Sofa bed (1 unit)
Bedroom : Queen-size bed 150-154 width (1 unit)

Facilities

  • Room size (sqm) : 500
  • Living room : 1
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Room With Terrace

Facilities

  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Apartment Two Bedrooms

Bedroom : King-size bed 150-183 width (1 unit)
Living room : Sofa bed (1 unit)
Bedroom 2: Double bed 131-150 width (2 units)

Facilities

  • Hairdryer
  • Cable TV
  • Fan
  • Desk
  • Toiletries
  • Bathroom : 2
  • TV
  • Kitchen
  • Shower
  • Microwave
* Some services shall be paid at the establishment
+ More

Apartment One Bedroom

Bedroom : King-size bed 150-183 width (1 unit)
Living room : Sofa bed (1 unit)

Facilities

  • Hairdryer
  • Cable TV
  • Fan
  • Toiletries
  • Bathroom : 1
  • TV
  • Kitchen
  • Shower
  • Microwave
  • Fridge
* Some services shall be paid at the establishment
+ More

Room With Private Pool

Facilities

  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of construction : 2019
  • Total number of rooms : 85
  • Number of floors (main building) : 3

Copal Tulum Hotel is booked in hotel categories: Hotels with charm.

Facilities

Most popular facilities

  • Fitness
  • Hot tub
  • Solarium
  • Massage
  • Spa treatments
  • Car park
  • Wi-fi
  • Transfer service
  • Airport Shuttle
  • Bicycle
  • Babysitting
  • Lift
  • Garden
  • Terrace
  • Gym
  • Luggage room
  • Private pool
  • Bikes

Amenities and services

  • Car park
  • 24-hour reception
  • Check-in hour from 15:00:00 to 00:00:00
  • Wi-fi
  • Transfer service
  • Secure parking
  • Airport Shuttle
  • Room service
  • Bicycle hire service
  • Babysitting service
  • Multilingual staff
  • 24-hour security
  • Smoke detector
  • Lift access
  • Garden
  • Terrace
  • Gym
  • Luggage room
  • Private pool
  • Electric kettle
  • Bikes available : 15
  • Towels and bed linen

Activities

  • Fitness

Health and beauty

  • Hot tub
  • Solarium
  • Massage
  • Spa treatments

Restaurant service

  • Café
  • Bar
  • Restaurant
  • Poolside snack bar
  • Breakfast room
* Some services shall be paid at the establishment

Popular Room facilities

  • Wi-fi

Meals

  • Hot breakfast
  • Breakfast a la carte
  • À la carte lunch
  • À la carte dinner
  • Half board without drinks
  • Full board without drinks
  • Special dietary options
  • Gluten-free meals
  • Vegetarian meal
  • Snacks

Tripadvisor Reviews

Tripadvisor traveller rating

1584 reviews

Traveller rating

Excellent
1382
Very good
103
Average
30
Poor
13
Terrible
57

Rating summary

Sleep Quality4.7
Location4.6
Rooms4.7
Service4.8
Value4.7
Cleanliness4.7

Recent Tripadvisor reviews

nanetterg2018

Atlanta, Georgia

The best Tulum has to offer!

31 Oct 2025
More than enough space, quiet and extremely comfortable. The room was clean and there were plenty of towels and toiletries. The staff were pleasant and friendly, as well as very accommodating. The ride from Cancun International was quick and easy, about an hour and 15 min drive. I recommend reserving transportation with the hotel. It was quick and affordable.

564nimaa

 

Calm and quiet.

30 Sep 2025
Super calm with great service. Their Japanese restaurant, Kokoro, is one of the best in Tulum. Will definitely be back.

TravellinCritique86

 

Exceeded expectations!

30 Sep 2025
Outstanding! We spent 7 amazing days at this special place. The attentive staff to each and every space, that has been carved out with thought and love for nature. Set in a beautiful jungle, Copal is a true oasis in the heart beat of Tulum. Ivy,Max, Victor,Eddie and ALL THE STAFF here at Copal made my birthday special and a memory I'll cherish forever! I recommend renting the bikes they provide to get around and explore Tulum. There is a local Cenote well worth a visit, not to mention the beach! This place offers everything you need for relaxation and a little 'fiesta' :) Both restaurants offer excellent quality and quantity at a good price. There is a lovely family run spot just outside the hotel, where you'll get fantastic Carnitas!! Copal Tulum is EVERYTHING, just Book! :) I'll be back very soon!

AshwinaG

The Hague, South Holland Province

A true gem

30 Sep 2025
I had such a great stay at Copal Tulum! Even though it’s a pretty big place, it still feels super personal and welcoming. You can tell it’s family-run because there’s so much attention to detail everywhere, and the jungle vibe is amazing. Our room was huge, really comfortable and beautifully decorated. One night we ended up dancing on the rooftop and later had dinner at Kokoro, their sushi spot – seriously delicious, every dish was full of flavor. The pool area is also lovely; you can swim, relax or grab a bite surrounded by all the greenery. Breakfast in the morning was fresh and beautifully done, a perfect start to the day. And the staff… just wonderful. Everyone was so friendly and helpful, it really made the stay. Copal Tulum and Kokoro together felt like the perfect mix of comfort and genuine hospitality. I’d go back in a heartbeat!

Tripadvisor Overview

Welcome to Copal Tulum Hotel is located in the heart of the Riviera Maya, 6,000 m2 wide of jungle, a few meters far from the only natural cenote of the exclusive eco-touristic area of Aldea Zamá. This is the perfect destination to enjoy your holidays in the jungle with the comforts of a luxury accommodation. A / C, free Wi-Fi, Smart TV with access to Netflix. Wide spaces, wild nature, careful design, order and harmony will make a unique experience. Ideal for couples, family or friends. During you stay you will be able to enjoy the benefits of our special agreement with our associated Beach Club, in the best area of the Tulum’s beach. From the lobby we will welcome you to your apartment, walking along rails and integrated walkways in the jungle, we also have elevators for those rooms located on the rooftop. Relax in our jungle-level pool with lounge chairs, semi-olympic swimming lane, area for children and a comfortable indoor bench. In the afternoon you can enjoy the best sunsets in Tulum, in the infinity pool, facing west. In The Healing Spot you can book massages and beauty treatments. We have a fully equipped gym, co-working area with fiber optic Internet.

More Hotel Information

To take into account

  • LGTBIQ friendly
  • Identification card at arrival
  • Non-smoking establishment

Cards accepted

  • American Express
  • MasterCard
  • Visa
Enquire Online
Enquire Online

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return