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Copal Tulum Hotel

Riviera Maya, Mexico
4 out of 5
Approx hotel star rating
Based on 1797 reviews

1 / 25

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Official Description

Copal Tulum Hotel is located in the heart of the Riviera Maya, 6,000 m2 wide of jungle, a few meters far from the only natural cenote of the exclusive eco-touristic area of Aldea Zamá. This is the perfect destination to enjoy your holidays in the jungle with the comforts of a luxury accommodation. A / C, free Wi-Fi, Smart TV with access to Netflix. Wide spaces, wild nature, careful design, order and harmony will make a unique experience. Ideal for couples, family or friends. During you stay you will be able to enjoy the benefits of our special agreement with our associated Beach Club, in the best area of the Tulum's beach. From the lobby we will welcome you to your apartment, walking along rails and integrated walkways in the jungle, we also have elevators for those rooms located on the rooftop. Relax in our jungle-level pool with lounge chairs, semi-olympic swimming lane, area for children and a comfortable indoor bench. In the afternoon you can enjoy the best sunsets in Tulum, in the infinity pool, facing west. In The Healing Spot you can book massages and beauty treatments. We have a fully equipped gym, co-working area with fiber optic Internet.

Amenities

  • Fitness
  • Hot tub
  • Solarium
  • Massage
  • Spa treatments
  • Car park
  • Wi-fi
  • Transfer service
  • Airport Shuttle
  • Bicycle
  • Babysitting
  • Lift
  • Garden
  • Terrace
  • Gym
  • Luggage room
  • Private pool
  • Bikes

Room Prices & Availability

Rooms

1 / 14

Studio Studio With Terrace

Living room : Sofa bed (1 unit)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Garden
  • Toaster
  • Living room : 1
  • Safe
  • Toiletries
  • Desk
  • Library : 1
  • Kitchen
  • Housekeeping
  • Fan
* Some services shall be paid at the establishment
+ More
1 / 12

Double Double With Private Pool

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Garden
  • Fitness room
  • Outdoor swimming pool : 2
  • Room size (sqm) : 74
  • Bathroom : 1
  • Smoke detector
  • Fan
  • Safe
  • Library : 1
  • Electric Kettle : 1
* Some services shall be paid at the establishment
+ More
1 / 14

Studio Studio With Private Pool

Bedroom : King-size bed 150-183 width (1 unit)
Living room : Sofa bed (1 unit)

Facilities

  • Balcony
  • Shower
  • Kitchen
  • TV
  • Bathroom : 1
  • Toiletries
  • Fan
  • Housekeeping
  • Cable TV
  • Hairdryer
* Some services shall be paid at the establishment
+ More
1 / 21

Apartment Three Bedrooms With Terrace

Living room : Sofa bed (1 unit)
Bedroom 3: Double bed 131-150 width (2 units)
Bedroom 2: King-size bed 150-183 width (1 unit)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Oven
  • Fitness room
  • Cable TV
  • Solarium
  • Fan
  • Library : 1
  • Bathroom : 3
  • TV
  • Kitchen
  • Outdoor swimming pool : 1
* Some services shall be paid at the establishment
+ More
1 / 11

Apartment 1 Bedroom Jungle With Pool

Bedroom : Queen-size bed 150-154 width (1 unit) or King-size bed 150-183 width (1 unit)
Living room : Sofa bed (1 unit)

Facilities

  • Living room : 1
  • Room size (sqm) : 500
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 16

Apartment Three Bedroom Jungle With Pool

Bedroom : Queen-size bed 150-154 width (1 unit) or King-size bed 150-183 width (1 unit)
Living room : Sofa bed (1 unit)

Facilities

  • Living room : 1
  • Room size (sqm) : 500
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 8

Double Double With Terrace

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Cable TV
  • Solarium
  • Fan
  • Library : 1
  • Desk
  • Toiletries
  • Bathroom : 1
  • TV
  • Outdoor swimming pool : 2
  • Smoke detector
* Some services shall be paid at the establishment
+ More
1 / 10

Apartment Apartment One Bedroom With Terrace

Living room : Sofa bed (1 unit)
Bedroom : Queen-size bed 150-154 width (1 unit)

Facilities

  • Wheelchair-accessible
  • Room size (sqm) : 300
  • Living room : 1
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Apartment 2 Bedroom Jungle With Pool

Bedroom : Queen-size bed 150-154 width (1 unit)
Living room : Sofa bed (1 unit)

Facilities

  • Living room : 1
  • Room size (sqm) : 500
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 9

Apartment 1 Bedroom Rooftop Pool

Bedroom : Queen-size bed 150-154 width (1 unit)
Living room : Sofa bed (1 unit)

Facilities

  • Room size (sqm) : 500
  • Living room : 1
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 21

Apartment Apartment Two Bedrooms With Terrace

Living room : Sofa bed (1 unit)
Bedroom : Queen-size bed 150-154 width (1 unit)

Facilities

  • Room size (sqm) : 500
  • Living room : 1
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Room With Terrace

Facilities

  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Apartment Two Bedrooms

Bedroom : King-size bed 150-183 width (1 unit)
Living room : Sofa bed (1 unit)
Bedroom 2: Double bed 131-150 width (2 units)

Facilities

  • Hairdryer
  • Cable TV
  • Fan
  • Desk
  • Toiletries
  • Bathroom : 2
  • TV
  • Kitchen
  • Shower
  • Microwave
* Some services shall be paid at the establishment
+ More

Apartment One Bedroom

Bedroom : King-size bed 150-183 width (1 unit)
Living room : Sofa bed (1 unit)

Facilities

  • Hairdryer
  • Cable TV
  • Fan
  • Toiletries
  • Bathroom : 1
  • TV
  • Kitchen
  • Shower
  • Microwave
  • Fridge
* Some services shall be paid at the establishment
+ More

Room With Private Pool

Facilities

  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of construction : 2019
  • Total number of rooms : 85
  • Number of floors (main building) : 3

Copal Tulum Hotel is booked in hotel categories: Hotels with charm.

Facilities

Most popular facilities

  • Fitness
  • Hot tub
  • Solarium
  • Massage
  • Spa treatments
  • Car park
  • Wi-fi
  • Transfer service
  • Airport Shuttle
  • Bicycle
  • Babysitting
  • Lift
  • Garden
  • Terrace
  • Gym
  • Luggage room
  • Private pool
  • Bikes

Amenities and services

  • Car park
  • 24-hour reception
  • Check-in hour from 15:00:00 to 00:00:00
  • Wi-fi
  • Transfer service
  • Secure parking
  • Airport Shuttle
  • Room service
  • Bicycle hire service
  • Babysitting service
  • Multilingual staff
  • 24-hour security
  • Smoke detector
  • Lift access
  • Garden
  • Terrace
  • Gym
  • Luggage room
  • Private pool
  • Electric kettle
  • Bikes available : 15
  • Towels and bed linen

Activities

  • Fitness

Health and beauty

  • Hot tub
  • Solarium
  • Massage
  • Spa treatments

Restaurant service

  • Café
  • Bar
  • Restaurant
  • Poolside snack bar
  • Breakfast room
* Some services shall be paid at the establishment

Popular Room facilities

  • Wi-fi

Meals

  • Hot breakfast
  • Breakfast a la carte
  • À la carte lunch
  • À la carte dinner
  • Half board without drinks
  • Full board without drinks
  • Special dietary options
  • Gluten-free meals
  • Vegetarian meal
  • Snacks

Tripadvisor Reviews

Tripadvisor traveller rating

1797 reviews

Traveller rating

Excellent
1581
Very good
114
Average
33
Poor
13
Terrible
58

Rating summary

Sleep Quality4.7
Location4.6
Rooms4.8
Service4.8
Value4.7
Cleanliness4.8

Recent Tripadvisor reviews

ednasU3703XU

 

Vacation

31 May 2026
Most amazing place great food and service and atmosphere

misaelr298

 

Fancy for couples

31 May 2026
Great service & food. Also this place had a great a/c unit , for a great price !

B9024XNbrendang

 

Great Hotel

31 May 2026
Amazing staff, so friendly. Great rooms and amenities

235miao

 

Amazing experience - 10/10

31 May 2026
My husband and I had an amazing time at Copal Tulum on our first trip to Mexico. The hotel was a tropical paradise and very peaceful. The food was fresh, environment was clean and the staff were incredibly friendly. The hotel is in a great location just a short walk or taxi journey from many restaurants and cafes. We would definitely recommend this hotel to other people.

Tripadvisor Overview

Welcome to Copal Tulum Hotel is located in the heart of the Riviera Maya, 6,000 m2 wide of jungle, a few meters far from the only natural cenote of the exclusive eco-touristic area of Aldea Zamá. This is the perfect destination to enjoy your holidays in the jungle with the comforts of a luxury accommodation. A / C, free Wi-Fi, Smart TV with access to Netflix. Wide spaces, wild nature, careful design, order and harmony will make a unique experience. Ideal for couples, family or friends. During you stay you will be able to enjoy the benefits of our special agreement with our associated Beach Club, in the best area of the Tulum’s beach. From the lobby we will welcome you to your apartment, walking along rails and integrated walkways in the jungle, we also have elevators for those rooms located on the rooftop. Relax in our jungle-level pool with lounge chairs, semi-olympic swimming lane, area for children and a comfortable indoor bench. In the afternoon you can enjoy the best sunsets in Tulum, in the infinity pool, facing west. In The Healing Spot you can book massages and beauty treatments. We have a fully equipped gym, co-working area with fiber optic Internet.

More Hotel Information

To take into account

  • LGTBIQ friendly
  • Identification card at arrival
  • Non-smoking establishment

Cards accepted

  • American Express
  • MasterCard
  • Visa
Enquire Online
Enquire Online

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return