Courtyard Orlando South/John Young Parkway

This hotel has a good location To the places I always visit and The hotel is very clean Plus the fact that some FDesk staff Are very friendly and accommodating This time, it was Eric His check in was very smooth, very quick And, he gave me the room I like Finally, he gave me an excellent amenity (Aside from the welcome points) For being a Titanium

1 star hotel. Horrible customer service and not following Marriott procedures or policy’s for Ambassador members. Do not recommend.

The hotel was extremely clean and very new inside. Loved the ambiance once you walked into the lobby area. The bathroom was very modernized and good usage of the microwave/fridge space. My family very much enjoyed our stay and we will be back! Highly recommend!!

We loved how close this was from universal. My cousin and I drove here from west palm to attend the rock the universe event. We checked in before we went to the event and the person who checked us in wasn’t very friendly. She was eating candy and was on her phone and didn’t have us feel welcomed. At first she stated she didn’t have our room ready and then asked for my last name and then it was ready. After the event we arrived around 2am with food to bring to the room, it was a different team member that was at the desk and we just passed by to head to our room and we said have a great night. We saw a cool thing in the lobby that looked like fire so we went closer to it and he yelled at us and said lobby was closed and we stated “we were just checking out this cool fire place but I guess it’s not fire it’s smoke” and he said “yes it’s fancy smoke, now can you just please head to the elevators I’m having a bad f**** shift and I just can’t deal with it. We are booked” My cousin and I were so confused because we literally just stopped to look at the fire thing that was on our way to the elevator. He did not have us feel welcomed and spoke to us like we were children in trouble and that he didn’t want any presences around him. I work in hospitality and honestly disappointed that BOTH encounters we had with team members weren’t welcoming. Especially after seeing great reviews about the staff. The place is nice and cleaned, but still needs to have great hospitality to make the experience even better

Nice quiet business type hotel. Comfortable bed. The room was very Clean. Restaurant and bar on site. Easy in and out. The staff was all very friendly and engaging, all with a friendly smile I'd stay next time here if in Orlando for business. A+